You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?
A) information systems plan
B) internal integration report
C) sociotechnical design report
D) organizational impact analysis

Question

Quizplus · Accepted Answer

An organizational impact analysis would be the best choice for describing how the new system will affect the firm's structure and operations. This analysis would assess the potential changes to roles, responsibilities, and processes resulting from the implementation of the new system. It would also identify any potential resistance to change and provide recommendations for managing it. An information systems plan would focus more on the technical details of the system, while an internal integration report and sociotechnical design report would focus on integrating the new system with existing systems and designing the interface between technology and employees.

You Have Been Hired to Implement an Enterprise System That