Two clients get into an intense argument regarding TV program selections.The nurse turns off the TV and asks the clients to go to their rooms to cool off,and tells them they will discuss and attempt to resolve the problem afterward.Which assertive technique is the nurse using?
A)Defusing
B)Clouding or fogging
C)Responding as a broken record
D)Shifting from content to process

Question

Quizplus · Accepted Answer

The nurse is using the defusing technique by removing the source of conflict (the TV) and separating the clients to prevent the situation from escalating, planning to address the issue once emotions have cooled down.

Two Clients Get into an Intense Argument Regarding TV Program