A sender should take the initiative in eliminating communication barriers by:
A) avoiding the use of personal pronouns such as "I" and "mine."
B) using more than one channel or mode of transmission to send the message.
C) using language specific to the industry being discussed to aid in clarifying concepts.
D) a and c only
E) none of the above

Question

Quizplus · Accepted Answer

Using more than one channel or mode of transmission to send a message can help ensure that the message is received and understood, as different people may prefer or better understand different forms of communication. This approach can effectively reduce barriers to communication. Choices A and C can actually create barriers rather than eliminate them, as avoiding personal pronouns can depersonalize communication and using industry-specific language can alienate or confuse those not familiar with the terminology.

A Sender Should Take the Initiative in Eliminating Communication Barriers