The tool that is useful in documenting the current process to identify possible points for improvement is:
A)a control chart.
B)a Pareto analysis.
C)a check sheet.
D)a process flow diagram.
E)a cause-and-effect diagram.

Question

Quizplus · Accepted Answer

A process flow diagram is the best choice for documenting the current process and identifying possible points for improvement. It visually presents the steps in the process and the flow of information or materials. This makes it easy to identify where bottlenecks or inefficiencies may be occurring and where improvements can be made. Control charts, Pareto analyses, check sheets, and cause-and-effect diagrams are all useful tools, but they are not as effective as process flow diagrams for documenting processes.

The Tool That Is Useful in Documenting the Current Process