What is your primary communication challenge when you are unable to comply with a routine request?
A)Minimizing time spent on the working relationship
B)Turning the request into an unsolicited request
C)Fully and carefully explaining reasons
D)Giving a clear negative response without generating negative feelings
E)Offering alternatives,if available

Question

Quizplus · Accepted Answer

Giving a clear negative response without generating negative feelings is the primary communication challenge when unable to comply with a routine request. It is important to communicate the reasons for not being able to comply while ensuring the response is clear, respectful, and does not generate negative feelings. Offering alternatives, if available, may also help to alleviate any negative impact of the negative response. Minimizing time spent on the working relationship or turning the request into an unsolicited request may not effectively address the situation.

What Is Your Primary Communication Challenge When You Are Unable