When making a claim or requesting an adjustment,what should be included in the opening of the message?
A)Complete and specific details of the issue
B)Information needed to verify your complaint
C)A statement expressing your desire to resolve the issue
D)Information from sales receipts,cancelled checks,and other data
E)A clear statement of the problem and your request

Question

Quizplus · Accepted Answer

The opening of the message should include a clear statement of the problem and your request. This will help the recipient understand the issue and how to address it appropriately. While including details and verifying information may be necessary, they can be addressed later in the message after the initial introduction of the problem and request.

When Making a Claim or Requesting an Adjustment,what Should Be