The first step in the process used to build the communications management plan is:
A) Review the stakeholder analysis and complete the stakeholder communications matrix.
B) Define content for status reports and timing.
C) Establish who is responsible for collecting data.
D) Establish key project team contacts.

Question

Quizplus · Accepted Answer

The first step in building the communications management plan is to review the stakeholder analysis and complete the stakeholder communications matrix. This helps to identify the communication needs of the stakeholders, what information needs to be communicated, and through which channels. Only after this step is completed can the other aspects of the communications plan, such as defining content for status reports and timing, or establishing who is responsible for collecting data, be developed. Establishing key project team contacts can also be part of the stakeholder analysis and communications matrix process.

The First Step in the Process Used to Build the Communications