One tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to balance supply and demand.
A)variable hours of operation-opening or closing a store at different times
B)sales promotion incentives such as coupons
C)off-peak pricing
D)build-to-order service delivery systems
E)rationing

Question

Quizplus · Accepted Answer

Off-peak pricing allows services to charge different prices during different times of the day or week to balance supply and demand. This helps in managing capacity effectively and ensuring that demand is balanced without overloading the service system. Variable hours of operation, sales promotion incentives, build-to-order service delivery systems, and rationing are not directly related to capacity management through price differentiation.

One Tool Available for Services When Dealing with Capacity Management