Deck 1: Introduction to Information Systems

Question 1

_____________ are/is organized so that they have meaning and value to the recipient.

A) Data items
B) Knowledge
C) Information
D) Wisdom

Answer 1

C

Question 2

Which of the following is a traditional function of the MIS department?

A) Educating the MIS staff about the business
B) Initiating and designing specific strategic information systems
C) Managing system integration including the internet, intranets, and extranets
D) Staffing, training, and developing IS skills

Answer 2

D

Question 3

IT is making our world _________ and ________ the competitive playing field.

A) larger; leveling
B) larger; shrinking
C) smaller; leveling
D) smaller; shrinking

Answer 3

C

Question 4

The MIT Technology Review refers to you as Homo _________ because you are the most connected generation in history.

A) Conexus
B) Generatus
C) Internetus
D) Mobilus

Question 5

___________ are/is organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current business problem.

A) Data items
B) Knowledge
C) Information
D) Wisdom

Question 6

You take orders at a local fast food restaurant. A customer approaches the counter and says "I would like 3 hamburgers please." This is ___________.

A) A data item
B) Knowledge
C) Information
D) Wisdom

Question 7

The ___________ is the highest-ranking IS manager, responsible for all ______ planning in the organization.

A) CIO, operational
B) CIO, strategic
C) IS Director, operational
D) IS Director, strategic

Question 8

____________ accepts, processes, and displays data and information.

A) A database
B) A network
C) Hardware
D) Software

Question 9

The ____________ manages all systems throughout the organization and the ______________ of the entire IS organization.

A) CIO, operations
B) CIO, strategies
C) IS Director, operations
D) IS Director, strategies

Question 10

FanDuel spends millions of dollars on computing power from ___________.

A) Alphabet's Google
B) Amazon Web Services
C) Facebook
D) Twitter

Question 11

________ owns an equity stake in FanDuel.

A) NBA
B) NFL
C) NHL
D) MLB

Question 12

You take orders at a local fast food restaurant. A customer approaches the counter and says "I would like 3 please." This is ___________.

A) A data item
B) Knowledge
C) Information
D) Wisdom

Question 13

Which of the following is a consultative function of the MIS department?

A) Educating the non-MIS managers about IT
B) Infrastructure planning, development, and control
C) Managing systems development and systems project management
D) Providing technical services

Question 14

__________ is a program or collection of programs that enable the hardware to process data.

A) A database
B) A network
C) A procedure
D) Software

Question 15

Managing information systems in modern organizations is __________ because _______.

A) difficult; organizations are dependent on them and they are expensive to acquire, operate, and maintain
B) difficult; while people are accustomed to using technology in their daily lives, they don't adjust so easily to using them at work
C) easy; organizations are dependent on them but they don't cost that much to acquire, operate, and maintain
D) easy; people are so accustomed to using technology in their daily lives that they easily adjust to using them at work

Question 16

FanDuel is legal according to _________ law but not necessarily __________ law.

A) federal; local
B) federal; state
C) local; federal
D) state; federal

Question 17

_____________ refer(s) to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.

A) Data items
B) Knowledge
C) Information
D) Wisdom

Question 18

You take orders at a local fast food restaurant. A customer approaches the counter and says "I would like 3 hamburgers please." Since this customer comes in every day, you know he also wants 3 small fries to go with it. This is ___________.

A) A data item
B) Knowledge
C) Information
D) Wisdom

Question 19

Which of the following is a traditional function of the MIS department?

A) Creating business alliances with business partners
B) Managing computer operations, including the computer center
C) Managing outsourcing
D) Partnering with business-unit executives

Question 20

In modern organizations, the responsibility for managing information resources is ________. Generally speaking, the ____________ handles corporate-level and shared resources and the __________ is responsible for departmental resources.

A) divided by the MIS department and end users; end user; MIS department
B) divided by the MIS department and end users; MIS department; end user
C) given to the end user; end user; end user
D) given to the MIS department; MIS department; MIS department

Question 21

Which company did NOT file for bankruptcy because of technology?

A) Blockbuster
B) Borders
C) Kodak
D) Sony

Question 22

When thinking about how IT eliminates jobs, which of the following is FALSE?

A) Many companies have responded to difficult economic times by increasing their IT investments.
B) Employees need to find a way to show they add value beyond IT and ensure their managers are aware of this value.
C) IT creates entirely new categories of jobs.
D) Organizations are finding ways to do less with more IT resources.

Question 23

Which of the following is NOT a major improvement in healthcare delivery brought on by IT?

A) Making better and faster diagnoses
B) Monitoring critically ill patients more accurately
C) Replacing doctors with machines for simpler diagnoses like colds
D) Streamlining the process of researching and developing new drugs

Question 24

___________ is a connecting system that permits different computers to share resources.

A) A database
B) A network
C) Hardware
D) Software

Question 25

____________ is an industrial, social, and collaborative robot.

A) Baxter
B) Blackstone
C) Square
D) Watson

Question 26

Which of the following is NOT a problem associated with IT?

A) Carpal tunnel syndrome
B) Fewer managerial positions
C) Lower pay
D) Job stress

Question 27

Which of the following is NOT a way that IT affects our lives?

A) Businesses can offer 24/7/265 service
B) Employees are constantly on call
C) It improves the quantity of leisure time
D) It is easier to work from any location

Question 28

Which of the following is TRUE of current drones?

A) They are extremely helpful in dangerous environments.
B) They handle unfamiliar situations well.
C) They interact with people.
D) They make decisions by themselves.

Question 29

Information systems that connect two or more organizations are referred to as _________-organizational information systems

A) infra
B) infer
C) inter
D) intra

Question 30

Which of the following is TRUE of physicians in China?

A) Most of them use apps to reduce their expenses.
B) They are often beat, stabbed, or killed by unhappy patients.
C) They can purchase apps from Apricot Forest to track patients more easily.
D) They earn only a little less than doctors in the US.

Question 31

Which of the following is NOT part of the IT infrastructure?

A) IT components
B) IT personnel
C) IT services
D) IT systems

Question 32

______ is the Craigslist of Cuba and is ________.

A) Revolico; illegal
B) Revolico; legal
C) Vistar; illegal
D) Vistar; legal

Question 33

As of mid-2015, ______ percent of Cubans could access the internet from home.

A) 5
B) 25
C) 75
D) 95

Question 34

Which of the following is NOT a AAA competitor?

A) Honk
B) OnStar
C) RescueMeNow
D) Urgent.ly

Question 35

Cubans get access to apps like AlaMesa and online magazines like Vistar through ____.

A) Government-provided internet access
B) Passing memory sticks to one another
C) The "internet-in-a-box" El Paquete Semanal
D) Visits to cybercafes

Question 36

Which of the following is TRUE of app-based roadside assistance services?

A) Drivers for these services are well-paid employees, so they are happier.
B) They charge annual membership fees for using the app.
C) They limit customers to particular tow-truck operators.
D) Tow-truck drivers earn nearly double the traditional fee.

Question 37

Which of the following statements is TRUE?

A) IT decreases the number of executives
B) IT eliminates all jobs eventually
C) IT impacts entire industries
D) IT reduces job stress

Question 38

Which of the following is FALSE of app-based roadside assistance services?

A) They are cheaper than AAA.
B) They limit customers to particular tow-truck operators.
C) They promise quick response times.
D) They provide real-time updates.

Question 39

Which of the following systems does NOT support the entire organization?

A) CRM
B) ERP
C) FAIS
D) TPS

Question 40

Which company has impacted the recruiting industry?

A) Dreamworks
B) LinkedIn
C) Microsoft
D) Shutterfly

Question 41

_____________ focuses on hot meals and has become more effective at stacking (the next pickup is already assigned and prepared as they are dropping off another order).

A) Instacart
B) Postmates
C) Sidecar
D) Uber

Question 42

____________ is a meal-delivery service for local restaurants in New York and Chicago.

A) Instacart
B) Postmates
C) Sidecar
D) Uber

Question 43

As of May 2016, FanDuel is a highly profitable business.

Question 44

The USPS has a partnership with ______ to deliver packages on Sundays in select cities.

A) Amazon
B) eBay
C) Google
D) Matternet

Question 45

FanDuel is legal in all 50 states due to an exclusion in the 2006 Unlawful Internet Gambling Enforcement Act.

Question 46

When businesses first began to use computers in the early 1950s, the MIS department owned all the computing resources.

Question 47

________ fund(s) the USPS and has ________ control over the cost-saving measures the USPS needs to take.

A) Congress; great
B) Congress; little
C) Taxpayers; great
D) Taxpayers; little

Question 48

___________ is an online grocery business that went bankrupt in 2001.

A) AmazonFresh
B) FreshDirect
C) Peapod
D) Webvan

Question 49

The IS function can be strategic within organizations.

Question 50

By early 2015, roughly _______ in 4 of China's physicians were using at least one of Apricot Forest's apps.

A) 1
B) 2
C) 3
D) 4

Question 51

Which of the following is NOT a medical app provided by Apricot Forest?

A) E-Pocket
B) MedClip
C) Medical Journals
D) Weixin

Question 52

AAA employees often call-and-cancel orders from their competitors to compare services.

Question 53

Which of the following is NOT a way Apricot Forest earns (or plans to earn) revenues?

A) Charging patients for using the apps to contact their doctors
B) Charging doctors to download the apps
C) Charging drug companies for ads within the apps
D) Commission on the books and other publications purchased through the apps

Question 54

Which of the following is NOT a cost-saving measure the USPS is taking?

A) Using drones to deliver to more rural areas
B) Using dynamic routing to map out the most cost-effective delivery routes
C) Using mobile delivery devices to track parcels in real time
D) Using their Intelligent Mail bar code system

Question 55

All TPSs are ERP systems.

Question 56

Information and knowledge are the same things because both depend on data in context.

Question 57

Managing the IS function within an organization is the exclusive responsibility of the IS department.

Question 58

The traditional functions of the MIS department tend to be technology-focused while the consultative functions of the MIS department tend to be strategic or inter-disciplinary in nature.

Question 59

Most on-demand grocery/food companies use ____________ for their workforce.

A) Dependent contractors
B) Full-time employees
C) Independent contractors
D) Part-time employees

Question 60

TPS are critical to the success of any enterprise.

Question 61

List and describe five ways drones are currently being used in business. The book indicates "It probably will be a long time before we see robots making decisions by themselves, handling unfamiliar situations, and interacting with people." Discuss at least two positives and two negatives if and when robots/drones can do these things.

Question 62

An information ______________ collects, processes, stores, analyzes, and disseminates information for a specific purpose.

Question 63

Information systems that connect two or more organizations are referred to as ___________________ information systems.

Question 64

Information ______________ relates to any computer-based tool that people use to work with information and to support the information and information-processing needs of an organization.

Question 65

Suppose you decide to work for a large organization when you graduate from college. What functional area is of most interest to you? How could you use IT to support that functional area?

Question 66

IT eliminates the need for human workers in all industries.

Question 67

In the past, IT was a cost center and an area of weakness for the USPS.

Question 68

The Cuban government is highly supportive of entrepreneurial activities on the Internet.

Question 69

Thinking about the benefits of being an informed user of IT, why is this important if you decide to start your own business? Why is being an informed user important if you join a small organization (think about a company with 2-10 employees)? Why is being an informed user important if you join a large organization (think about a company with thousands of employees)?

Question 70

The on-demand delivery market is a highly profitable business and is inexpensive for customers.

Question 71

While drones are cool for science fiction, they aren't actually used by businesses today.

Question 72

Discuss the positive and negative ways IT affects your life as a college student. Think about your future career and how IT can positively or negatively affect you in the future. HINT: This is not an opinion question; the book discusses some specific positives and negatives associated with IT (particularly in the workforce).

Question 73

Computers are located in all departments with almost all employees using computers in their work. This is called _____________ computing.

Question 74

List and describe the five categories of employees. List and describe a type of system that supports each employee category. Make sure you explicitly state which system supports which employee.

Question 75

The Cuban government is sanctioning 35 Wi-Fi hotspots around the country with access costing $2 per hour.

Question 76

A(n) _______________ user is a person knowledgeable about information systems and information technology.