Deck 8: Mobile Computing and Commerce,and Pervasive Computing

Question 1

What distinguishes one type of mobile computer from another is its battery life.

Answer 1

False

Question 2

A laptop or notebook computer can become wireless with the addition of a cellular chip.

Answer 2

False

Question 3

When mobile users want to access the Internet,the usability of the site is critical to achieve the purpose of the visit and to increase user stickiness.

Answer 3

True

Question 4

A wireless wide area network (WWAN)offers the broadest wireless coverage and relies on the same network technologies as cell phones.

Question 5

The widespread appearance of mobile devices in society has led to the need for cell phone etiquette,the creation of cell free zones in hospitals and airport lounges,and National Cell Phone Courtesy Month.

Question 6

The U.S.supermarket chain Food Lion sought an advantage against low-price competitors by providing a high-level of convenience for shoppers.

Question 7

The highest level of voice support services is a voice portal,which is a Web site with an audio interface that can be accessed through a telephone call.

Question 8

Using wireless technologies,one can create EC applications that are not available with wireline systems.

Question 9

An m-commerce security challenge unique to mobile computing is the open-air transmission of signals across multiple networks that opens up opportunities for interception.

Question 10

Multimedia messaging service (MMS)is the emerging generation of wireless messaging,delivering rich media,including video and audio,to mobile phones and other devices.

Question 11

PDAs,smartphones,Internet appliances,and multimedia players appear to be converging toward the same endpoint,which is a small-footprint,handheld mobile device that combines all the capabilities of these devices in one package.

Question 12

The infrastructure to support mobile commerce is inexpensive and relatively simple to put in place.

Question 13

Common standards for various mobile devices simplify the development of software applications for wireless devices.

Question 14

Wi-Fi is a set of telecommunications standards that enables wireless devices to communicate with each other over short distances,but which suffers from interference and security problems.

Question 15

Mobile computing refers to a computing paradigm designed for workers who travel outside the boundaries of their organizations or for anyone on the move.

Question 16

Several key ethical issues in m-commerce include isolation,loss of privacy,and potential health damage from cellular radio frequency emissions.

Question 17

Expansion of PayPal services into mobile remote payment services will facilitate a shift in global consumer payment services now and into the future.

Question 18

Short message service (SMS),or texting,is a service that supports the transmittal of long text messages (up to 360 characters)between mobile phones on a cellular telephone network.

Question 19

A Web server may need two versions of the same Web paga normal page with full graphics for desktop computers and a mobile page for PDAs and smartphones and a way to distinguish between devices requesting the Web page.

Question 20

WiMax is an IEEE 802.16 wireless standard for making broadband network access widely available for data and voice over a medium-sized area.

Question 21

Food Lion is a U.S.supermarket chain that relies on ________ to compete against Wal-Mart and other stores.

A)low prices and vast selection
B)m-commerce technology for customer convenience
C)huge online selection and fast delivery
D)organic and unique gourmet foods

Question 22

The major value-added attributes of the mobile commerce landscape include all of the following except:

A)ubiquity
B)localization
C)security
D)personalization

Question 23

Most RFID tags have a large footprint and can be embedded or attached to most objects,such as products,people,animals,or vehicles.

Question 24

A ________ is suitable for mobile users who need to make very short-range device-to-device wireless connections within a small space,such as a single room,and most commonly with Bluetooth.

A)personal area network
B)local area network
C)wireless area network
D)Wi-Fi area network

Question 25

Real world awareness is a concept used to describe a company's ability to sense information in real time from people,IT sources,and physical objects by using RFID and sensors and then responding quickly and effectively.

Question 26

________ systems enable users to interact with a computerized system to request and receive information and to enter and change data using a telephone.

A)Interactive voice response (IVR)
B)Multimedia messaging
C)Mobile commerce
D)WiMax

Question 27

A study by Seoul National University found that 30 percent of South Korean high school students reported addiction effects,which are anxious feelings when they did not have their phones with them.

Question 28

Characteristics of mobile devices that need to be considered when designing mobile computing systems include all of the following except:

A)small screens
B)reduced memory
C)restricted input capabilities
D)broad bandwidth

Question 29

The development of m-commerce is being driven by all of the following technological,business,social,and economic factors except:

A)the transition to a manufacturing economy
B)the widespread availability of more powerful mobile devices
C)the growth of a handset culture and mobile workforce
D)the improved price/performance of mobile services

Question 30

Hardware and software designers need to consider the special requirements of mobile devices such as small screens,reduced memory,limited bandwidth,and restricted input capabilities.

Question 31

Physically,the heart of a WLAN is a ________ that connects wireless devices to the desired network.

A)router
B)wireless network PC card
C)wireless access point
D)modem

Question 32

________ is computing that connects a mobile device to a network or another computing device,any time,anywhere.

A)Wireless application protocol
B)Mobile operating system
C)Wireless mobile computing
D)Wireless middleware

Question 33

M-commerce transactions and activities require ________ and ________.

A)wired networks;access points
B)cell phones;portable computers
C)hardware and software infrastructures;infrastructure support
D)smartphones;switches

Question 34

Components of a wireless infrastructure that support delivery of services over a wireless connection are:

A)mobile communications server switches.
B)GPS locators.
C)smartphones.
D)Web servers and microbrowsers.

Question 35

The exchange of updated information with other computing devices is called:

A)docking.
B)data transferring.
C)synchronization.
D)texting.

Question 36

________ enables the determination of the location of an enabled device.

A)GPS
B)PDA
C)SMS
D)WAP

Question 37

Pervasive computing is embedded in the environment is typically mobile.

Question 38

Infrastructures that support mobile computing are:

A)mobile devices,network access points,and servers.
B)WAP gateways,GPS locators,and GPS satellites.
C)PDAs,smartphones,and PCs.
D)Web servers,mobile devices,and microbrowsers.

Question 39

As in e-commerce,m-commerce B2C applications are concentrated in each of the following areas except:

A)retail shopping
B)advertising
C)telecommunications
D)financial

Question 40

Rick sends a message from a delayed flight to his friend on her cell phone that he will be arriving late.The service that allows the sending and receiving of such short text messages on mobile phones is called:

A)LOL.
B)MSG.
C)SMS.
D)TMG.

Question 41

Most WLANs run on a telecommunications standard known as ________,which is more commonly called ________.

A)WLAN;hotspot
B)IEEE 802.16;WiMax
C)IEEE 802.11;Bluetooth
D)802.11g;Wi-Fi

Question 42

The major enterprise mobile applications are all of the following except:

A)e-mail and cell phone contacts
B)sales force automation
C)field force automation
D)research and development

Question 43

By using a large number of connected hotspots,one can create a wireless city.This is known as a city-wide or ________ network.

A)802.11b
B)WLAN
C)municipal Wi-Fi
D)GoogleWiFi

Question 44

Health risks of cell phone use include all of the following except:

A)cell phone addiction
B)damage from cell radio frequency emissions
C)spinal injury
D)repetitive stress injury

Question 45

Knowing where a user is physically located at any particular moment is known as ________,which is key to offering relevant mobile services in real-time.

Question 46

Ethical issues raised by m-commerce include all of the following except:

A)limited access to data and documents
B)privacy invasion
C)infringing on workers' personal time
D)isolation

Question 47

________ includes any business activity conducted over a wireless telecommunications network.

Question 48

A wireless mobile device provides ________ ,which is availability at any location at any time.

Question 49

All of the following are barriers to location-based m-commerce except:

A)Wireless bandwidth is limited.
B)The accuracy of location technologies is often less than consumers expect.
C)There are presently not enough location-based systems to make this a viable technology.
D)Consumers see constant location data transmissions as a violation of privacy.

Question 50

Mobile devices enable consumer ________,which is the delivery of information,products,and services designed to meet the needs of individual consumers.

Question 51

A(n)________ is a computer system capable of integrating,storing,editing,analyzing,sharing,and displaying spatial information.

A)GIS
B)GPS
C)L-commerce system
D)OnStar system

Question 52

One of the keys to the RFID standards is the ________,which serves the same purpose as an IP address on the Internet,providing a unique identifier for each tagged item.

A)Object Name Service (ONS)
B)Electronic Product Code (EPC)
C)IP for Smart Objects (IPSO)
D)IPv4

Question 53

Businesses in which customer support and delivery of services require a high level of ________ with the customer are likely to find a high value-added component in mobile computing.

Question 54

Mobile POS (point-of-sale)payments are also known as ________ or contactless payments.

A)mobility
B)remote
C)proximity
D)distance

Question 55

All of the following are security-related issues of m-commerce except:

A)Post-transaction security issues of auditing and nonrepudiation are less difficult because cell phones have the capability to store the digital equivalent of a receipt.
B)The basic security goals of confidentiality,authentication,authorization,and integrity are just as important for m-commerce as they are for e-commerce.
C)As the capabilities of cell phones and PDAs increase and converge,the threat of attack from malicious code increases.
D)An appropriate level of security must be maintained on each network that traffic flows through,in spite of the fact that interoperability among the various networks is difficult.

Question 56

In order to protect the privacy of individuals,privacy protection defenses must be:

A)designed into RFID tags,nodes,and networks.
B)addressed in a post hoc fashion.
C)addressed in an ad hoc fashion.
D)the responsibility of government agencies.

Question 57

WiMax and 3G wireless mobile technologies could offer telemedicine application opportunities that include all of the following except:

A)Prescriptions can be transferred electronically to the appropriate pharmacy reducing errors.
B)Wearable heart monitors linked to a cell phone can automatically contact doctors or family members at the first sign of health problems.
C)There can be eal-time consultation between a patient in one location and a medical specialist in another.
D)There is a reduced threat of malpractice suits because there is no hands-on interaction between the remote physician and the patient.

Question 58

You are walking near a coffee shop and suddenly your cell phone beeps with a message: "Come inside and get a free biscotti with any purchase." This is an example of:

A)permission marketing.
B)location-based advertising.
C)customer relationship management.
D)m-commerce.

Question 59

By enabling sales force employees to record orders in real time,the enterprise would be expected to benefit through each of the following except:

A)improved manufacturing and delivery scheduling
B)greater inventory levels
C)fewer data entry errors
D)lower clerical and administrative overhead

Question 60

Which of the following about wireless wide area networks (WWAN)is not true?

A)The single WWAN network standard insures compatibility of handsets within and between countries.
B)WWANs offer the broadest wireless coverage.
C)WWANs can be distinguished by their speed,e.g. ,2G,3G,or 4G.
D)WWANs rely on the same network technologies as cell phones.

Question 61

________ is the emerging generation of wireless messaging to deliver rich media.

Question 62

________ transmission speeds are much slower than Wi-Fi,and have actual rates somewhere between .1 and .5 Mbps.

Question 63

A(n)________ is a computer system capable of integrating,storing,editing,analyzing,sharing,and displaying geographically referenced information.

Question 64

In Las Vegas,the Luxor preregisters guests when their airplane lands and they turn on their cell phones.This is an example of a(n)________ system.

Question 65

________ is a voice system that enables users to request and receive information and to enter and change data through a telephone to a computerized system.

Question 66

________ is frequently referred to as texting and is a service that supports the transmittal of short text messages.

Question 67

To properly conduct m-commerce,it is necessary to have sufficient ________ to transmit the desired information via text,picture,voice,video,or multimedia.

Question 68

The transition from a manufacturing economy to a(n)________ economy is encouraging the development of mobile-based services.

Question 69

What distinguishes one type of mobile computer from another is its physical ________,which refers to its size.

Question 70

________ is a set of telecommunications standards that enables wireless devices to communicate with each other over short distances of up to 20 meters (60 feet).

Question 71

________ offers a computing environment suitable for workers who travel outside the boundaries of their workplace or for anyone on the move.

Question 72

________ is the wireless standard (IEEE802.16)for making broadband network connections over a medium-size area such as a city.

Question 73

________ is a product identification standard that specifies the manufacturer,producer,version,and serial number of each product.

Question 74

________ is a short-range radio frequency communication technology for remotely storing and retrieving data using tags and readers.

Question 75

The highest level of voice support services is a ________,a Web site with an audio interface that can be accessed through a telephone call.

Question 76

________ remains the Wi-Fi standard of choice for inexpensive installations in most public areas and homes.

Question 77

A widely publicized health issue is the potential health damage from cell phone usage due to ________.

Question 78

________ refers to the gap between people with effective access to digital and information technology and those without such access.

Question 79

Most PDAs now have added support for wireless connectivity to the Internet through ________.

Question 80

A ________ is a mobile phone with PDA-like or PC-like functionality.