Deck 12: Information Systems Development

Question 1

In business process management (BPM), an as-is model ________.

A)documents the existing business process
B)contrasts the former and current states of a business process
C)represents the desired state of a business process
D)represents the ideal state of a business process

Answer 1

A

Question 2

________ play a key role in moving development projects through the SDLC or scrum development process.

A)Business analysts
B)Programmers
C)Systems analysts
D)Database designers

Answer 2

C

Question 3

________ are information system (IS)professionals who understand both business and information technology.

A)Development analysts
B)Systems analysts
C)Network administrators
D)Database designers

Answer 3

B

Question 4

The activities in a business process often involve information systems.

Question 5

Which of the following is true of scrum?

A)It was developed to overcome the problems that occur when using the Business Process Modeling Notation (BPMN).
B)It does not adapt to change easily.
C)It is generic enough to be used for the development of business processes, information systems, and applications.
D)Its work periods are usually three months or longer.

Question 6

Not all information systems have applications or software components.

Question 7

Tranware Inc., an apparel manufacturer, receives cotton and other raw materials from its suppliers at the beginning of every quarter. With reference to this information, Tranware receives its ________ at the beginning of every quarter.

A)deliverables
B)physical repository
C)data repository
D)resources

Question 8

A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function.

A)business stature
B)business analysis
C)business process
D)business policy

Question 9

A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.

A)business analyst
B)business application programmer
C)business administrator
D)business supervisor

Question 10

Which of the following statements is true about the relationship between business processes and information systems?

A)A business process need not relate to any information system, but an information system relates to at least one business process.
B)Information systems incorporate all business process activities and hence, should be developed before business processes.
C)The relationship between business processes and information systems is one-to-one.
D)Developing information systems before business processes ensures that all activities are considered in the development process.

Question 11

Describe the composition of a development team for an information system (IS).

Question 12

The actors or participants in a business process are the users of information systems.

Question 13

Which of the following are the steps in the business process management (BPM)cycle?

A)model processes; implement processes; assess results; create components
B)create components; model processes; implement processes; assess results
C)implement processes; create components; model processes; assess results
D)model processes; create components; implement processes; assess results

Question 14

Which of the following statements is true of information systems?

A)Information systems include all business process activities.
B)Every information system has at least one application.
C)Information systems should be bought entirely off-the-shelf.
D)Every business process should include at least one information system.

Question 15

In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs.

A)activities
B)databases
C)resources
D)presentations

Question 16

Business processes, information systems, and applications have the same characteristics and components.

Question 17

Information systems and business processes are synonymous terms.

Question 18

In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.

A)obtain feedback about implementation
B)assess the results of the changes
C)look for improvement opportunities
D)implement changes in the organization

Question 19

In a business process, a role refers to ________.

A)a physical repository
B)the movement of data
C)a collection of data
D)a collection of activities

Question 20

In a business process, resources are ________.

A)people or computer applications that are assigned to roles
B)collections of procedures and activities
C)the total number of points of work that can be accomplished in each scrum period
D)collections of related tasks that receive inputs and produce outputs

Question 21

Control Objectives for Information and related Technology (COBIT)is often used in the ________ stage of the business process management (BPM)cycle.

A)component creation
B)implementation
C)assessment
D)process modeling

Question 22

________ is a standard set of terms and graphical notations for documenting business processes.

A)Business Process Modeling Notation (BPMN)
B)Business Process Execution Language (BPEL)
C)Component Object Model (COM)
D)International Organization for Standardization (ISO)9000

Question 23

Implementing the new or changed process is the third activity in business process management.

Question 24

Dimensions of process quality are effectiveness and efficiency.

Question 25

Explain why process management is necessary for an organization.

Question 26

An as-is model documents the desired outcome of a business process.

Question 27

In a business process, only a single resource is assigned to a role.

Question 28

Melissa is in charge of creating a Business Process Modeling Notation (BPMN)diagram for the procurement department. The diagram will represent the separate paths to be followed for an old supplier and a new supplier. Which of the following shapes should Melissa use to represent the question "old supplier?" which can be answered with a yes or no as applicable?

A)diamonds
B)circles
C)rectangles
D)squares

Question 29

An inventory is an example of a data repository.

Question 30

In a business process, roles are collections of activities.

Question 31

Name the stages of the business process management cycle and summarize the activities in each.

Question 32

In a Business Process Modeling Notation (BPMN)diagram, ________ depict the flow or sequence of activities in a process.

A)dotted arrows
B)diamonds
C)solid arrows
D)circles

Question 33

Which of the following statements is true of the swim-lane layout used for modeling business processes?

A)It complicates the process diagrams.
B)It draws attention to the interactions among components of the diagram.
C)Each role in the business process has to share the swim-lane with other roles.
D)All activities for a given role are repeated in all the swim-lanes.

Question 34

Which of the following can be represented using the Business Process Modeling Notation (BPMN)?

A)Gantt charts
B)as-is models
C)scatter plots
D)PERT charts showing the critical path

Question 35

________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

A)Business repositories
B)Business policies
C)Business reports
D)Business process models

Question 36

Define business process, roles, resources, and data flows.

Question 37

In a Business Process Modeling Notation (BPMN)diagram, dotted arrows depict the flow of ________ in the process.

A)resources
B)messages and data
C)tasks and activities
D)control

Question 38

The business process management cycle begins by creating a model of the existing business processes.

Question 39

Ryan is creating a Business Process Modeling Notation (BPMN)diagram for the manufacturing process of his organization. Which of the following should he use to represent the check inventory activity?

A)a dotted arrow
B)a rectangle
C)a diamond
D)a solid arrow

Question 40

Business process management applies only to commercial, profit-making organizations.

Question 41

During the requirements definition stage of developing an information system, the project team will consist mostly of ________.

A)finance and account managers
B)test engineers and business users
C)business and systems analysts
D)database designers and administrators

Question 42

In Business Process Modeling Notation (BPMN), solid arrows depict the flow of messages and data.

Question 43

The ________ phase of the systems development life cycle (SDLC)involves determining hardware and program specifications, designing the database and procedures, and creating job definitions.

A)requirements analysis
B)system implementation
C)component design
D)system definition

Question 44

The first step in the system definition phase of the systems development life cycle (SDLC)is to ________.

A)plan the project
B)conduct a feasibility study
C)define the goals and scope
D)form the project team

Question 45

The final phase of the systems development life cycle (SDLC)is ________.

A)implementing the system
B)determining the requirements
C)maintaining the system
D)designing system components

Question 46

Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.

Question 47

The traditional process for developing information systems is ________.

A)the software testing life cycle
B)the systems development life cycle
C)the software defect life cycle
D)product life cycle

Question 48

The first phase of the systems development life cycle (SDLC)is ________.

A)defining the system
B)implementing the system
C)determining the requirements
D)maintaining the system

Question 49

In the swim-lane layout for modeling business processes, each role is given its own swim lane.

Question 50

Which of the following are the dimensions of feasibility?

A)planning, process, technical, and schedule feasibility
B)operational, strategic, technical, and tactical feasibility
C)cost, schedule, technical, and organizational feasibility
D)schedule, process, technical, and competitive feasibility

Question 51

ACES is a quality auditing firm. It has dedicated a team of managers, business analysts, and system analysts to develop an information system that receives data and produces quarterly reports that grade companies on their quality rating. The team is using the five-phase systems development life cycle (SDLC)to develop this information system. During which of the following phases will the team identify what kind of reports need to be produced and how frequently?

A)requirements analysis
B)system implementation
C)component design
D)system definition

Question 52

A(n)________ is a formal description of a system's response to use and misuse scenarios.

A)activity log
B)work breakdown structure
C)test plan
D)defect report

Question 53

The project plan which results from defining the system is the input to ________, which is the second phase of the SDLC.

A)system design
B)requirement collection
C)requirements analysis
D)system maintenance

Question 54

What are the types of arrows used in the swim-lane layout of Business Process Modeling Notation (BPMN)?

Question 55

Once the project's goals and scope have been defined, the next step in the system definition phase of the systems development life cycle (SDLC)is to ________.

A)plan the project
B)assess feasibility
C)determine system requirements
D)form a project team

Question 56

Tasks in the ________ phase of the systems development life cycle (SDLC)are to build and test system components, and to convert users to the new system.

A)system definition
B)component design
C)system maintenance
D)system implementation

Question 57

If a defined project is determined to be feasible in the systems development life cycle (SDLC), the next step is to ________.

A)create and test components
B)form the project team
C)maintain the system
D)assess process results

Question 58

In Business Process Modeling Notation (BPMN)diagrams, a square with a plus sign means that ________.

A)a question can be answered with no
B)it is the end of the process
C)a question can be answered with yes
D)an activity is considered to be a subprocess of a process

Question 59

Dentoin Pharmaceuticals requires an information system to support its new assembly line. The management has assigned a team of ten members to plan this project. Which of the following will be the first major task for this team?

A)designing the system components
B)assessing the project's feasibility
C)planning the project
D)defining the system goals and scope

Question 60

Organizational feasibility concerns ________.

A)the organization's budget and schedule requirements
B)the competitor's business process model
C)whether the organization has the technical infrastructure to implement the new system
D)whether the new system fits within the organization's customs or legal requirements

Question 61

What are the phases of the systems development life cycle (SDLC)?

Question 62

Define technical feasibility and organizational feasibility.

Question 63

In the context of system implementation phase of the systems development life cycle (SDLC), a ________ installation is the riskiest because the old system is shut down and the new system is introduced.

A)pilot
B)phased
C)parallel
D)plunge

Question 64

The systems development life cycle is the traditional process used to develop information systems and applications.

Question 65

In the system implementation phase of the systems development life cycle (SDLC), with ________ installation, the organization implements the entire new system/business processes on a limited portion of the business.

A)parallel
B)phased
C)pilot
D)plunge

Question 66

In the system implementation phase of the systems development life cycle (SDLC), with the ________ installation, the organization installs the next piece of the system only after the previous piece works.

A)phased
B)pilot
C)parallel
D)plunge

Question 67

During the system implementation phase of the systems development life cycle (SDLC), once a system has passed testing, the organization installs the new system. Which of the following terms is used to refer to this activity?

A)system configuration
B)system conversion
C)system development
D)system control

Question 68

The ________ is a sequence of activities that determine the earliest date by which a project can be completed.

A)exit path
B)cycle route
C)critical path
D)scatter route

Question 69

The process of assessing a project's feasibility occurs during the component design phase of the systems development life cycle (SDLC).

Question 70

Unlike business analysts, systems analysts work more with managers and executives.

Question 71

What events led to the development of the Systems Development Life Cycle (SDLC)?

Question 72

A ________ shows the tasks, dates, and dependencies for the tasks of a project.

A)fusion chart
B)Gantt chart
C)Pareto chart
D)control chart

Question 73

User involvement is critical throughout the system development process.

Question 74

Which of the following is the key to successful systems development life cycle (SDLC)projects?

A)critical path template
B)work breakdown structure
C)scatter plot
D)control chart

Question 75

In the system implementation phase of the systems development life cycle (SDLC), with ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.

A)pilot
B)phased
C)parallel
D)plunge

Question 76

A project team that develops an information system (IS)will comprise business and systems analysts during the requirements definition phase.

Question 77

The work done during ________ phase is either to fix the system so that it works correctly or to adapt it to changes in requirements.

A)implementation
B)maintenance
C)requirements analysis
D)component design

Question 78

A ________ involves balancing three critical factors: requirements, cost, and time.

A)work breakdown structure (WBS)
B)trade-off
C)test plan
D)critical path

Question 79

Systems analysts integrate the work of programmers, testers, and users.

Question 80

In systems development, documents, designs, prototypes, data models, database designs, and working data entry screens are examples of ________.

A)reports
B)resources
C)components
D)deliverables