Deck 13: Acquiring Information Systems and Applications

Question 1

_____________________ converts future values of benefits to their present-value equivalent by discounting them at the organization's cost of funds.

A)Breakeven analysis
B)Business case approach
C)NPV
D)ROI

Answer 1

C

Question 2

Purchasing a prewritten application involves writing ___________ computer code.

A)a little
B)a lot of
C)all new
D)no

Answer 2

D

Question 3

The Healthcare.gov website was implemented with a _________ conversion approach, but most e-commerce web sites use a _________ conversion approach to monitor how the service functions, fix it if necessary, and then scale it.

A)direct; phased
B)direct; pilot
C)phased; direct
D)pilot; direct

Answer 3

B

Question 4

Offshoring is a consideration in the following question:

A)How much computer code does the company want to write?
B)How will the company pay for the application?
C)Where will the application originate?
D)Where will the application run?

Question 5

Which of the following is NOT a fundamental question for acquiring IT applications?

A)How often will the company need to write computer code?
B)How will the company pay for the application?
C)Where will the application run?
D)Where will the application originate?

Question 6

_______________ updates its website with changes like fresh looks for a menu and new services three times a day.

A)Facebook
B)Google
C)LinkedIn
D)Twitter

Question 7

The White House's overriding concern with Healthcare.gov was __________.

A)how quickly people would be able to sign up
B)the marketing and enrollment hurdles of the site
C)what visitors would encounter when they accessed the site
D)whether people would visit the exchange

Question 8

One of the main reasons the Healthcare.gov launch was such a failure was the lack of involvement of Obama's team in the _________ stage of the systems development life cycle.

A)Analysis
B)Investigation
C)Operation and maintenance
D)Programming and testing

Question 9

The ______________ delineates the way an organization's information resources should be used to accomplish its mission.

A)IT architecture
B)IT strategic plan
C)organizational architecture
D)organizational strategic plan

Question 10

ASPs and SaaS are a consideration in the following question:

A)How much computer code does the company want to write?
B)How will the company pay for the application?
C)Where will the application originate?
D)Where will the application run?

Question 11

In response to poor communication problems with application development, many companies are _________.

A)forward outsourcing
B)insourcing
C)nearshore outsourcing
D)offshore outsourcing

Question 12

The ___________ acts as a constraint into the IT strategic plan.

A)IT architecture
B)IT assessment
C)IT operational plan
D)IT development project

Question 13

Healthcare.gov is a type of ______________ CRM system.

A)analytical
B)operational, customer-facing
C)operational, customer-touching
D)analytical and operational

Question 14

The ____________________ is a summary of information needs of the functional areas and of the organization as a whole.

A)application portfolio
B)IT environment
C)mission
D)objective of the IT function

Question 15

Through some calculations, you determine the new system will start "paying for itself" in 2020. This is the ________ approach to conducting the cost-benefit analysis.

A)Breakeven analysis
B)Business case approach
C)NPV
D)ROI

Question 16

Which of the following is a DISADVANTAGE of purchasing prewritten software?

A)It may eliminate the need to hire personnel specifically dedicated to a project.
B)The company can know what it is getting before it invests in the product.
C)The company can try out the software before purchasing it.
D)The software is controlled by another company.

Question 17

____________________ provides justification for a specific requirement investment by providing a bridge between the initial plan and its execution.

A)Breakeven analysis
B)Business case approach
C)NPV
D)ROI

Question 18

The _____________________ is the best current estimate of the goals.

A)application portfolio
B)IT environment
C)mission
D)objective of the IT function

Question 19

On October 1, 2013, Healthcare.gov was rolled out as planned; on October 4, 2013, President Obama publicly attributed the problems with Healthcare.gov to _______.

A)bad selection of IT contractors
B)flawed design
C)overwhelming volume of attempted enrollments
D)poor testing

Question 20

LinkedIn's process is an example of ___________.

A)continuous application development
B)open-source software use
C)outsourcing
D)purchasing a prewritten application

Question 21

__________________________ is an advantage of prototyping.

A)Can produce excellent documentation
B)Helps clarify user requirements
C)Improves the process of rewriting legacy applications
D)New system has lower training costs

Question 22

Which of the following steps of the SDLC involves the user?

A)Design
B)Implementation
C)Investigation
D)Programming

Question 23

Which of the following is a PROBLEM with LinkedIn's fast development process?

A)Accessing homepage services and feeds
B)Adding new features on the fly
C)Coding agility for programmers
D)Testing new features quickly

Question 24

Because of the problems LinkedIn was experiencing with their website, they went back to the _________ stage in the systems development life cycle.

A)Design
B)Implementation
C)Investigation
D)Operation and maintenance

Question 25

Upper CASE tools automate which of the following stages of the SDLC?

A)Design
B)Maintenance
C)Operations
D)Programming

Question 26

The main cause of the SAP implementation failure at Avon Canada was ________.

A)cost
B)customer complaints
C)database malfunctions
D)usability

Question 27

The deliverable for the ________ stage of the SDLC is a go/no go decision.

A)Analysis
B)Design
C)Investigation
D)Programming and testing

Question 28

You decide to implement the manufacturing component of SAP followed by the financial component next. This is called a __________________ conversion.

A)Direct
B)Parallel
C)Phased
D)Pilot

Question 29

LinkedIn uses __________ to examine the software for errors.

A)AI
B)DSS
C)ERP
D)SCM

Question 30

Which of the following is FALSE of app building?

A)Online tools offer ready-made templates.
B)People can take crash courses in computer programming.
C)Professionals on contract are fairly inexpensive and are the best option.
D)There are programs that teach people how to code apps.

Question 31

Mike Vichich launched his app Glyph by _________.

A)Hiring a professional on contract
B)Recruiting a full-time developer
C)Taking a free online course to learn how to code
D)Using a ready-made template offered by Appsme

Question 32

You know your current IT personnel knows nothing about SAP, so you will need to train them or hire experienced people. This is an assessment of your ________ feasibility.

A)Behavioral
B)Economic
C)Operational
D)Technical

Question 33

JAD is most often used with the ___________ stage of the SDLC.

A)Analysis
B)Investigation
C)Operation and maintenance
D)Programming and testing

Question 34

Avon developed an order management system with the help of ________.

A)Amazon
B)Apple
C)Google
D)SAP

Question 35

You create a screen shot illustrating what the new system will potentially look like. This is part of the ________ stage of the SDLC.

A)Analysis
B)Design
C)Investigation
D)Programming and testing

Question 36

Which of the following is the correct order of the SDLC?

A)analysis, investigation, design, programming and testing, implementation, operation and maintenance
B)analysis, investigation, design, implementation, programming and testing, operation and maintenance
C)investigation, analysis, design, implementation, programming and testing, operation and maintenance
D)investigation, analysis, design, programming and testing, implementation, operation and maintenance

Question 37

On January 1st, you are shutting down your current, legacy system and moving to your new ERP system. This is called a ______________ conversion.

A)Direct
B)Parallel
C)Phased
D)Pilot

Question 38

Michael Perry launched his app GVING by __________.

A)Hiring a professional on contract
B)Recruiting a full-time developer
C)Taking a free online course to learn how to code
D)Using a ready-made template offered by Appsme

Question 39

__________________________ is an advantage of JAD.

A)Can produce excellent documentation
B)Helps clarify user requirements
C)Improves the process of rewriting legacy applications
D)New system has lower training costs

Question 40

Avon implemented a(n)___________ system using _________ conversion.

A)CRM; phased
B)CRM; pilot
C)ERP; phased
D)ERP; pilot

Question 41

The Healthcare.gov implementation was a huge success because Obama's team paid attention to crafting an excellent healthcare reform policy.

Question 42

NextGen uses __________ to transform America's air traffic control system.

A)AI
B)CRM
C)GPS
D)RFID

Question 43

You create a screen shot illustrating what the new system will potentially look like. This is an example of ___________.

A)End-user development
B)Programming
C)Prototyping
D)Scrumming

Question 44

NextGen is estimated to cost ten times more than the original estimate.

Question 45

The ________________________________ consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

Question 46

____________ has experienced great success with their use of NextGen.

A)Alaska Air
B)Delta Airlines
C)JetBlue
D)Southwest Airlines

Question 47

App development is best left to experienced programmers.

Question 48

NextGen is predicted to cost __________ times more than the original estimate.

A)3
B)5
C)10
D)Nothing - the actual cost has matched the original estimate so far

Question 49

The deliverable for systems investigation is determining the user requirements.

Question 50

Which of the following is NOT a benefit of NextGen?

A)Clearer regulations for airlines
B)Less reliance on air traffic controllers
C)Planes can fly closer with greater safety
D)The industry as a whole will be more "green"

Question 51

The IT steering committee is comprised of members from each of the IT groups that is responsible for seeing any given project to completion.

Question 52

______________ begins with the aspects of the real world that must be modeled to perform the task.

A)CASE
B)Component-based development
C)Object-oriented development
D)Prototyping

Question 53

Since users change their minds about what they want and need, it may be best to use the ___________ approach to systems development.

A)JAD
B)Open-source
C)RAD
D)Scrum

Question 54

Poor communication is a major risk of offshoring.

Question 55

SaaS is a type of __________.

A)CASE
B)Component-based development
C)Object-oriented development
D)Prototyping

Question 56

NextGen is being developed and deployed to resolve issues with ________.

A)air traffic control
B)coding apps
C)higher education
D)website security

Question 57

Your team meets every two weeks to discuss the progress of your project; you are using the _________ approach to systems development.

A)Agile development
B)JAD
C)RAD
D)Waterfall

Question 58

IT projects are frequently evaluated using the business case approach since it is often difficult to put a dollar value on the benefit of a particular technology like e-mail.

Question 59

RAD compresses all but the investigation and operation/maintenance stages of the SDLC.

Question 60

A(n)___________________________________________ is an agent or vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

Question 61

You are a sales manager at ABC Corp. Your company decides to implement a new order entry management system using the SDLC. What is your role in this process? Now assume you are an IT employee; what is your role in the process?

Question 62

List, describe, and provide an example of the four different implementation strategies. Which one would you choose and why? HINT: You should describe the advantages and disadvantages of the four strategies in this part of the question.

Question 63

____________________________ feasibility is an assessment of whether a project is an acceptable financial risk and if the organization can afford the expense and time needed to complete it.

Question 64

You decide the traditional SDLC approach has too many disadvantages. Which alternative would you use and why?

Question 65

You've justified your IT investment, so now you need to decide how you want to pursue it. What questions should you be asking? Assuming your company is small with little money to spend on IT; what may the answers need to be for these questions?

Question 66

Agile development is a software-development methodology that delivers functionality in rapid iterations, which are usually measured in ______________.

Question 67

In the scrum approach, the _________________________ represents the business users and any other stakeholders in the project.

Question 68

Your company develops an IT plan and decides to implement SAP. The next step is justifying this IT investment. How would you go about justifying the high costs associated with SAP?