Deck 12: Creating a Healthy Work Environment

ملء الشاشة (f)
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سؤال
Wellness incentives should punish employees for not engaging in healthy behavior or participating in wellness programs.
استخدم زر المسافة أو
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سؤال
An illness or injury is considered work related if an event in the work environment contributed to,caused,or significantly aggravated a preexisting condition.
سؤال
The best wellness incentive programs inspire long-term lifestyle changes so that the healthy behaviors continue when the incentives are reduced or removed.
سؤال
Safety performance is a leading indicator of the overall quality and competence of an organization.
سؤال
Studies show that only large organizations can effectively implement wellness programs that meet employees' needs.
سؤال
Some wellness programs may violate state laws protecting employees' off-duty conduct.
سؤال
Employee wellness program are initiatives designed to increase company or employee performance or morale through improved employee health.
سؤال
Safety culture is the shared safety attitudes,beliefs,and practices that shape employees' safety behavior.
سؤال
Wellness programs can address factors including healthy eating,smoking cessation,weight management,physical activity,and stress management.
سؤال
Health assessment data allows wellness programs to be customized to best meet the needs of each individual.
سؤال
Minimizing workplace injuries and accidents is of interest to both employees and their employers.
سؤال
Conducting periodic safety risk assessments has not proven to reduce workplace hazards or increase employees' awareness of hazards and risks.
سؤال
Developing a strong safety culture has the single greatest impact on accident growth.
سؤال
Ergonomics involves designing the work environment to reduce physical and psychological demands placed on employees.
سؤال
Every year in America,6 million people suffer a workplace injury.
سؤال
In 1990,the Occupational Safety and Health Act (OSHA Act) was passed to prevent workers from being seriously injured or killed at work.
سؤال
Workplace injuries resulting from repetitive motions,including typing and playing an instrument,are the least common occupational hazards.
سؤال
Stress is always bad,and the lack of stress is always good.
سؤال
Building a culture of safety brings together employees across all organizational levels.
سؤال
Having a clear safety vision and mission can also help create a strong culture of safety.
سؤال
One type of __________ is carpal tunnel syndrome.

A) cumulative trauma disorder
B) wrist tendentious
C) epicondylitis
D) hand-arm vibration syndrome
سؤال
The goal of __________ is improved employee performance and reduced injuries and errors.

A) ergonomics
B) economics
C) synergy
D) anthropometry
سؤال
Functional stress is manageable levels of stress that generate positive emotions including satisfaction,excitement,and enjoyment.
سؤال
A __________ work environment is strongly related to improved safety outcomes.

A) comfortable
B) lenient
C) supportive
D) authoritarian
سؤال
Workplace violence is any act or threat of physical violence,harassment,intimidation,or other threatening disruptive behavior that occurs at the workplace.
سؤال
Dysfunctional stress refers to an overload of stress resulting from a situation of lengthy under- or overarousal.
سؤال
__________ provides information,training,and assistance to workers in the area of worker safety and health.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
In a strong __________ culture,all employees feel a responsibility for safety and pursue it every day.

A) safety
B) workplace
C) wellness
D) security
سؤال
One of the best approaches to reducing job stress is asking managers to encourage and lead employees in stress relief activities such as walking.
سؤال
__________ holds employers responsible for providing a safe workplace.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
A __________work environment could mean the difference between an average performer and a superstar.

A) comfortable
B) lenient
C) protected
D) authoritarian
سؤال
__________ programs are a good way to reinforce the importance of safety and keep safety on everyone's minds.

A) Incentive
B) Wellness
C) Diversity
D) Group
سؤال
__________ is designing the work environment to reduce the physical and psychological demands placed on employees.

A) Ergonomics
B) Economics
C) Synergy
D) Anthropometry
سؤال
Having a clear safety vision and mission can also help create a strong __________ culture.

A) safety
B) workplace
C) wellness
D) security
سؤال
__________ is the shared safety attitudes,beliefs,and practices that shape employees' safety behavior.

A) Safety culture
B) Workplace culture
C) Workplace safety
D) Safety attitude
سؤال
__________ job design for repetitive tasks should include regular work breaks to avoid monotonous and repetitive work patterns.

A) Ergonomic
B) Economic
C) Synergistic
D) Anthropometric
سؤال
Workplace bullying is a repeated mistreatment of another employee through verbal abuse,conduct that is threatening,humiliating,or intimidating,or sabotage that interferes with the other person's work.
سؤال
The Occupational Safety and Health Act (OSHA Act) was passed in __________.

A) 1950
B) 1960
C) 1970
D) 1980
سؤال
__________ standards are rules describing the methods employers must legally follow to protect their workers from hazards.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
__________ refers to skeletal and muscle injury that occurs when the same muscles are used to perform tasks repetitively.

A) Carpal tunnel syndrome
B) Wrist tendonitis
C) Epicondylitis
D) Cumulative trauma disorder
سؤال
__________ helps employers create and maintain safe workplaces as well as enforces the Occupational Safety and Health Act.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
Issues with perceived __________ can complicate the use of wellness incentives.

A) sustenance
B) fairness
C) support
D) management
سؤال
When implemented correctly using company-specific research and planning,_________ programs can have big benefits for both the employer and employees.

A) activity
B) health
C) wellness
D) motion
سؤال
Because many wellness initiatives do not require a lot of space or expense,________ organizations can also implement them.

A) entrepreneurial
B) smaller
C) bureaucratic
D) growing
سؤال
Companies are increasingly using __________ programs to improve their bottom lines while building a great workplace.

A) activity
B) health
C) wellness
D) motion
سؤال
__________ programs can address factors including healthy eating,smoking cessation,weight management,physical activity,and stress management.

A) Activity
B) Health
C) Wellness
D) Motion
سؤال
Rewards for engaging in healthy behavior or participating in wellness programs are called __________.

A) wellness incentives
B) health initiatives
C) wellness initiatives
D) health incentives
سؤال
One example of a(n) __________ standard includes the requirement to provide slip and fall protection.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
A challenging project is an example of __________stress.

A) functional
B) dysfunctional
C) emotional
D) workplace
سؤال
__________ stress can generate positive outcomes as long as it is properly managed.

A) Dysfunctional
B) Emotional
C) Functional
D) Workplace
سؤال
Many __________ patterns that undermine wellness involve immediate benefits and delayed costs.

A) performance
B) behavioral
C) health
D) engage
سؤال
Employee __________ programs refer to any initiative designed to increase company or employee performance or morale through improved employee health.

A) wellness
B) health
C) activity
D) motion
سؤال
__________ stress is an overload of stress resulting from lengthy under- or overarousal.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
سؤال
__________ has "Smokers' Rights" laws protecting individuals from discrimination on the basis of their lawful use of tobacco products outside of the workplace.

A) Kentucky
B) California
C) Ohio
D) Colorado
سؤال
Some wellness programs may violate state_________ protecting employees' off-duty conduct.

A) initiatives
B) activates
C) laws
D) advantages
سؤال
The small amount of adrenaline generated by mild __________ makes action more likely and even increases the brain's ability to form new memories.

A) activity
B) stress
C) agitation
D) movement
سؤال
__________ stress is manageable levels of stress that generate positive emotions including satisfaction,excitement,and enjoyment.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
سؤال
__________ inspections are conducted onsite or via telephone by highly trained compliance officers and are initiated without advance notice.

A) OSHA
B) FMLA
C) ERG
D) EEOC
سؤال
__________ stress can lead to positive outcomes including job satisfaction.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
سؤال
__________ primary goal is correcting hazards and maintaining compliance rather than issuing citations or collecting fines.

A) OSHA's
B) FMLA's
C) ERG's
D) EEOC's
سؤال
Factors including conflicting goals and a harsh boss can interfere with job performance and lead to __________ stress.

A) functional
B) dysfunctional
C) emotional
D) workplace
سؤال
In the United States,workplace bullying has been found to be __________ times more common than sexual harassment.

A) two
B) four
C) three
D) five
سؤال
A CNN poll found that __________ worries were the largest source of stress for people around the world.

A) relationship
B) goal/deadline
C) financial
D) esteem
سؤال
Research suggests that as much as __________ percent of bullies are in management positions.

A) 25
B) 38
C) 62
D) 71
سؤال
Over __________ percent of doctor visits are related to stress.

A) 25
B) 42
C) 65
D) 75
سؤال
__________ affects employers through higher workers' compensation costs and higher disability insurance rates,not to mention the reputation as being difficult place in which to work.

A) Bulling
B) Discrimination
C) Quid pro quo
D) Harassment
سؤال
__________ is referred to as a repeated mistreatment of another employee through verbal abuse,conduct that is threatening,humiliating,or intimidating,or sabotage that interferes with the other person's work.

A) Bulling
B) Discrimination
C) Quid pro quo
D) Harassment
سؤال
Among the first European countries to enact workplace bullying laws were __________.

A) Germany and Italy
B) Belgium and Spain
C) Sweden and France
D) Hungary and Switzerland
سؤال
Many organizations are realizing a return of over ______ percent on their investment in financial management,retirement,and budgeting programs.

A) 100
B) 300
C) 50
D) 700
سؤال
__________ addresses harassment at work in their formal labor codes.

A) Sweden
B) France
C) Poland
D) Hungary
سؤال
__________ percent of bullying victims leave their jobs.

A) 5
B) 20
C) 40
D) 50
سؤال
Of one survey's respondents,__________ percent said that they would find it difficult to meet their financial obligations if their paycheck was delayed for one week.

A) 30
B) 53
C) 71
D) 89
سؤال
Between __________ percent of employees report having felt bullied at some point in their working lives.

A) 30 and 53
B) 40 and 60
C) 50 and 70
D) 64 and 82
سؤال
One of the most important stress management approaches is to allow employees greater ______ over their work patterns and schedules.

A) Regulation
B) Guidance
C) Control
D) Supervision
سؤال
__________ stress triggers include a heavy workload,lack of clarity about responsibilities,and low perceived meaningfulness of the work.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
سؤال
A research study also found that __________ percent of Americans lose sleep over their finances.

A) 25
B) 27
C) 68
D) 92
سؤال
Undergoing __________ level of stress for too long can cause health problems including elevated blood pressure and high cholesterol.

A) any
B) a moderate
C) an extended
D) a dysfunctional
سؤال
__________coping strategies focus on the emotions brought on by the stressor.

A) Problem-focused
B) Emotion-focused
C) Stress-focused
D) Behavioral-focused
سؤال
__________ coping strategies deal directly with the cause of stress.

A) Problem-focused
B) Emotion-focused
C) Stress-focused
D) Behavioral-focused
سؤال
Allowing employees to __________ helps to decrease employee stress.

A) managing themselves
B) make decisions
C) create regulations
D) supervise each other
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ملء الشاشة (f)
exit full mode
Deck 12: Creating a Healthy Work Environment
1
Wellness incentives should punish employees for not engaging in healthy behavior or participating in wellness programs.
False
2
An illness or injury is considered work related if an event in the work environment contributed to,caused,or significantly aggravated a preexisting condition.
True
3
The best wellness incentive programs inspire long-term lifestyle changes so that the healthy behaviors continue when the incentives are reduced or removed.
True
4
Safety performance is a leading indicator of the overall quality and competence of an organization.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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k this deck
5
Studies show that only large organizations can effectively implement wellness programs that meet employees' needs.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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6
Some wellness programs may violate state laws protecting employees' off-duty conduct.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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7
Employee wellness program are initiatives designed to increase company or employee performance or morale through improved employee health.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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8
Safety culture is the shared safety attitudes,beliefs,and practices that shape employees' safety behavior.
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9
Wellness programs can address factors including healthy eating,smoking cessation,weight management,physical activity,and stress management.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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10
Health assessment data allows wellness programs to be customized to best meet the needs of each individual.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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11
Minimizing workplace injuries and accidents is of interest to both employees and their employers.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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12
Conducting periodic safety risk assessments has not proven to reduce workplace hazards or increase employees' awareness of hazards and risks.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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13
Developing a strong safety culture has the single greatest impact on accident growth.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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14
Ergonomics involves designing the work environment to reduce physical and psychological demands placed on employees.
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افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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15
Every year in America,6 million people suffer a workplace injury.
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افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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16
In 1990,the Occupational Safety and Health Act (OSHA Act) was passed to prevent workers from being seriously injured or killed at work.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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17
Workplace injuries resulting from repetitive motions,including typing and playing an instrument,are the least common occupational hazards.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
18
Stress is always bad,and the lack of stress is always good.
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افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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19
Building a culture of safety brings together employees across all organizational levels.
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20
Having a clear safety vision and mission can also help create a strong culture of safety.
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افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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21
One type of __________ is carpal tunnel syndrome.

A) cumulative trauma disorder
B) wrist tendentious
C) epicondylitis
D) hand-arm vibration syndrome
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
22
The goal of __________ is improved employee performance and reduced injuries and errors.

A) ergonomics
B) economics
C) synergy
D) anthropometry
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
23
Functional stress is manageable levels of stress that generate positive emotions including satisfaction,excitement,and enjoyment.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
24
A __________ work environment is strongly related to improved safety outcomes.

A) comfortable
B) lenient
C) supportive
D) authoritarian
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
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25
Workplace violence is any act or threat of physical violence,harassment,intimidation,or other threatening disruptive behavior that occurs at the workplace.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
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26
Dysfunctional stress refers to an overload of stress resulting from a situation of lengthy under- or overarousal.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
27
__________ provides information,training,and assistance to workers in the area of worker safety and health.

A) OSHA
B) FMLA
C) ERG
D) EEOC
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
28
In a strong __________ culture,all employees feel a responsibility for safety and pursue it every day.

A) safety
B) workplace
C) wellness
D) security
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
29
One of the best approaches to reducing job stress is asking managers to encourage and lead employees in stress relief activities such as walking.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
30
__________ holds employers responsible for providing a safe workplace.

A) OSHA
B) FMLA
C) ERG
D) EEOC
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
31
A __________work environment could mean the difference between an average performer and a superstar.

A) comfortable
B) lenient
C) protected
D) authoritarian
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
32
__________ programs are a good way to reinforce the importance of safety and keep safety on everyone's minds.

A) Incentive
B) Wellness
C) Diversity
D) Group
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
33
__________ is designing the work environment to reduce the physical and psychological demands placed on employees.

A) Ergonomics
B) Economics
C) Synergy
D) Anthropometry
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
34
Having a clear safety vision and mission can also help create a strong __________ culture.

A) safety
B) workplace
C) wellness
D) security
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
35
__________ is the shared safety attitudes,beliefs,and practices that shape employees' safety behavior.

A) Safety culture
B) Workplace culture
C) Workplace safety
D) Safety attitude
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
36
__________ job design for repetitive tasks should include regular work breaks to avoid monotonous and repetitive work patterns.

A) Ergonomic
B) Economic
C) Synergistic
D) Anthropometric
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
37
Workplace bullying is a repeated mistreatment of another employee through verbal abuse,conduct that is threatening,humiliating,or intimidating,or sabotage that interferes with the other person's work.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
38
The Occupational Safety and Health Act (OSHA Act) was passed in __________.

A) 1950
B) 1960
C) 1970
D) 1980
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
39
__________ standards are rules describing the methods employers must legally follow to protect their workers from hazards.

A) OSHA
B) FMLA
C) ERG
D) EEOC
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
40
__________ refers to skeletal and muscle injury that occurs when the same muscles are used to perform tasks repetitively.

A) Carpal tunnel syndrome
B) Wrist tendonitis
C) Epicondylitis
D) Cumulative trauma disorder
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
41
__________ helps employers create and maintain safe workplaces as well as enforces the Occupational Safety and Health Act.

A) OSHA
B) FMLA
C) ERG
D) EEOC
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
42
Issues with perceived __________ can complicate the use of wellness incentives.

A) sustenance
B) fairness
C) support
D) management
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
43
When implemented correctly using company-specific research and planning,_________ programs can have big benefits for both the employer and employees.

A) activity
B) health
C) wellness
D) motion
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
44
Because many wellness initiatives do not require a lot of space or expense,________ organizations can also implement them.

A) entrepreneurial
B) smaller
C) bureaucratic
D) growing
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
45
Companies are increasingly using __________ programs to improve their bottom lines while building a great workplace.

A) activity
B) health
C) wellness
D) motion
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
46
__________ programs can address factors including healthy eating,smoking cessation,weight management,physical activity,and stress management.

A) Activity
B) Health
C) Wellness
D) Motion
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 108 في هذه المجموعة.
فتح الحزمة
k this deck
47
Rewards for engaging in healthy behavior or participating in wellness programs are called __________.

A) wellness incentives
B) health initiatives
C) wellness initiatives
D) health incentives
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48
One example of a(n) __________ standard includes the requirement to provide slip and fall protection.

A) OSHA
B) FMLA
C) ERG
D) EEOC
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49
A challenging project is an example of __________stress.

A) functional
B) dysfunctional
C) emotional
D) workplace
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50
__________ stress can generate positive outcomes as long as it is properly managed.

A) Dysfunctional
B) Emotional
C) Functional
D) Workplace
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51
Many __________ patterns that undermine wellness involve immediate benefits and delayed costs.

A) performance
B) behavioral
C) health
D) engage
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52
Employee __________ programs refer to any initiative designed to increase company or employee performance or morale through improved employee health.

A) wellness
B) health
C) activity
D) motion
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53
__________ stress is an overload of stress resulting from lengthy under- or overarousal.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
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54
__________ has "Smokers' Rights" laws protecting individuals from discrimination on the basis of their lawful use of tobacco products outside of the workplace.

A) Kentucky
B) California
C) Ohio
D) Colorado
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55
Some wellness programs may violate state_________ protecting employees' off-duty conduct.

A) initiatives
B) activates
C) laws
D) advantages
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56
The small amount of adrenaline generated by mild __________ makes action more likely and even increases the brain's ability to form new memories.

A) activity
B) stress
C) agitation
D) movement
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57
__________ stress is manageable levels of stress that generate positive emotions including satisfaction,excitement,and enjoyment.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
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58
__________ inspections are conducted onsite or via telephone by highly trained compliance officers and are initiated without advance notice.

A) OSHA
B) FMLA
C) ERG
D) EEOC
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59
__________ stress can lead to positive outcomes including job satisfaction.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
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60
__________ primary goal is correcting hazards and maintaining compliance rather than issuing citations or collecting fines.

A) OSHA's
B) FMLA's
C) ERG's
D) EEOC's
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61
Factors including conflicting goals and a harsh boss can interfere with job performance and lead to __________ stress.

A) functional
B) dysfunctional
C) emotional
D) workplace
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62
In the United States,workplace bullying has been found to be __________ times more common than sexual harassment.

A) two
B) four
C) three
D) five
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63
A CNN poll found that __________ worries were the largest source of stress for people around the world.

A) relationship
B) goal/deadline
C) financial
D) esteem
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64
Research suggests that as much as __________ percent of bullies are in management positions.

A) 25
B) 38
C) 62
D) 71
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65
Over __________ percent of doctor visits are related to stress.

A) 25
B) 42
C) 65
D) 75
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66
__________ affects employers through higher workers' compensation costs and higher disability insurance rates,not to mention the reputation as being difficult place in which to work.

A) Bulling
B) Discrimination
C) Quid pro quo
D) Harassment
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67
__________ is referred to as a repeated mistreatment of another employee through verbal abuse,conduct that is threatening,humiliating,or intimidating,or sabotage that interferes with the other person's work.

A) Bulling
B) Discrimination
C) Quid pro quo
D) Harassment
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68
Among the first European countries to enact workplace bullying laws were __________.

A) Germany and Italy
B) Belgium and Spain
C) Sweden and France
D) Hungary and Switzerland
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69
Many organizations are realizing a return of over ______ percent on their investment in financial management,retirement,and budgeting programs.

A) 100
B) 300
C) 50
D) 700
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70
__________ addresses harassment at work in their formal labor codes.

A) Sweden
B) France
C) Poland
D) Hungary
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71
__________ percent of bullying victims leave their jobs.

A) 5
B) 20
C) 40
D) 50
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72
Of one survey's respondents,__________ percent said that they would find it difficult to meet their financial obligations if their paycheck was delayed for one week.

A) 30
B) 53
C) 71
D) 89
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73
Between __________ percent of employees report having felt bullied at some point in their working lives.

A) 30 and 53
B) 40 and 60
C) 50 and 70
D) 64 and 82
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74
One of the most important stress management approaches is to allow employees greater ______ over their work patterns and schedules.

A) Regulation
B) Guidance
C) Control
D) Supervision
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75
__________ stress triggers include a heavy workload,lack of clarity about responsibilities,and low perceived meaningfulness of the work.

A) Functional
B) Dysfunctional
C) Emotional
D) Workplace
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76
A research study also found that __________ percent of Americans lose sleep over their finances.

A) 25
B) 27
C) 68
D) 92
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77
Undergoing __________ level of stress for too long can cause health problems including elevated blood pressure and high cholesterol.

A) any
B) a moderate
C) an extended
D) a dysfunctional
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78
__________coping strategies focus on the emotions brought on by the stressor.

A) Problem-focused
B) Emotion-focused
C) Stress-focused
D) Behavioral-focused
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79
__________ coping strategies deal directly with the cause of stress.

A) Problem-focused
B) Emotion-focused
C) Stress-focused
D) Behavioral-focused
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80
Allowing employees to __________ helps to decrease employee stress.

A) managing themselves
B) make decisions
C) create regulations
D) supervise each other
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