Deck 7: Creating a Flexible Organization

Question 1

The step that distributes responsibility and authority within an organization is called delegation.

Answer 1

True

Question 2

Job specialization is the systematic shifting of employees from one job to another.

Answer 2

False

Question 3

The obligation of a worker to accomplish an assigned job or task is called accountability.

Answer 3

True

Question 4

Span of management and span of control are synonymous terms.

Question 5

There are fewer conflicts when the areas of esponsibility for line managers and staff managers are clearly defined.

Question 6

The line of authority extending from the top to the bottom of the organization is known as a(n)

A) informal organization.
B) line structure.
C) line-and-staff structure.
D) chain of command.
E) matrix structure.

Question 7

In his book, The Wealth of Nations, __________ emphasized the power of specialization.

A) Karl Marx
B) Victor Vroom
C) George Washington
D) Adam Smith
E) Frederick Taylor

Question 8

Grouping all jobs related to the same organizational activity is departmentalization by

A) function.
B) employee.
C) location.
D) customer.
E) product.

Question 9

The act of distributing part of a manager's work and power to workers is called

A) departmentalization.
B) organizing.
C) delegation.
D) decentralization.
E) job sharing.

Question 10

When authority is spread to lower-level management, a business is said to be

A) centralized.
B) decentralized.
C) progressive.
D) tall.
E) upwardly mobile.

Question 11

Span of management is the number of subordinates who will report to each manager.

Question 12

There seems to be a movement from variety in jobs to more specialization.

Question 13

Most small and new organizations base epartmentalization on customers.

Question 14

When a manager has many subordinates, a wide span of management exists.

Question 15

Staff managers usually provide support, advice, and expertise to line managers.

Question 16

Two or more people working together in a predetermined way to achieve common goals is known as a(n)

A) organization.
B) chain of command.
C) structure.
D) enterprise.
E) functional arrangement.

Question 17

All of the following are reasons for job specialization except that

A) boredom from repetition is eliminated.
B) special equipment can be produced to do a specific job.
C) most jobs are too large for one person to handle.
D) a specialized job can be efficiently learned.
E) there is no loss of time by switching from one operation to another.

Question 18

All of the following are departmentalization bases except

A) function.
B) product.
C) location.
D) customer.
E) employee.

Question 19

A subordinate's obligation to accomplish an assigned job is called

A) accountability.
B) responsibility.
C) job requirements.
D) delegation.
E) authority.