Question 1

Fear of missing out or FOMO refers to an internal distraction to maintain 24/7 online availability.

Accepted Answer

FOMO, or Fear of Missing Out, is indeed an anxiety that stems from the belief that others might be having rewarding experiences from which one is absent, often exacerbated by the constant availability and visibility of social interactions on online platforms.

Question 2

Narrative paradigm theory posits that the worth of a relationship is judged by its outcome.

Accepted Answer

Narrative paradigm theory, developed by Walter Fisher, suggests that humans are storytelling beings and that we make decisions and form beliefs based on the coherence and fidelity of the stories we tell and hear, rather than evaluating relationships solely based on their outcomes.

Question 3

Business memos are most appropriate for communication with individuals external to or outside the organization.

Accepted Answer

Business memos are typically used for internal communication within an organization, not for external communication.

Question 4

Many of the strategies and approaches for running effective face-to-face meetings can also be used in running virtual meetings.

Accepted Answer

Many principles of effective meeting management, such as setting a clear agenda, maintaining participant engagement, and ensuring clear communication, apply to both face-to-face and virtual meetings, despite the differences in their execution.

Question 5

The ability of an individual to understand and manage their health is the definition of:&#10;A) Health behavior.&#10;B) Health literacy.&#10;C) Health competency.&#10;D) Health habits.

Accepted Answer

Health literacy is defined as the ability of individuals to obtain, process, and understand basic health information and services needed to make appropriate health decisions. This includes the capacity to understand instructions on prescription drug bottles, appointment slips, medical education brochures, doctor's directions and consent forms, and the ability to negotiate complex health care systems.

Question 6

Which of the following is not a key element of Shannon's information theory?&#10;A) Receiver&#10;B) Information source&#10;C) Channel&#10;D) Plot

Accepted Answer

Shannon's information theory primarily focuses on the transmission of information and includes elements such as the information source, receiver, and channel. The plot is not considered a key element in Shannon's information theory, which deals with the quantification, storage, and communication of information.

Question 7

Paralinguistics are most accurately described as:&#10;A) Written communications.&#10;B) Communication in virtual contexts.&#10;C) The nonverbal aspects of communication.&#10;D) Strategies for translating messages in foreign languages.

Accepted Answer

Paralinguistics refers to the nonverbal elements of communication used to modify meaning and convey emotion, such as tone of voice, loudness, inflection, and pitch. These are not written, virtual, or related to language translation but are about how something is said rather than what is said.

Question 8

Face-to-face communication, e-mail communication, in-person meetings, virtual meetings, and signs are all examples of:&#10;A) Mediums of communication.&#10;B) Synchronous communication.&#10;C) Immediate communication.&#10;D) Asynchronous communication.

Accepted Answer

These are all examples of mediums of communication, as they represent various channels through which information can be conveyed between individuals or groups.

Question 9

The five assumptions of Fisher's narrative paradigm do not include which of the following?&#10;A) People are essentially storytellers.&#10;B) The world is a set of stable stories that we use to determine reality and that are inflexible once established.&#10;C) History, biography, culture, and character determine what we consider good reasons.&#10;D) Narrative rationality is determined by the coherence and fidelity of our stories.

Accepted Answer

Fisher's narrative paradigm suggests that the stories we tell are not fixed but are instead dynamic and subject to change. The assumption that the world is a set of stable, inflexible stories contradicts the narrative paradigm's view of stories as adaptable and evolving based on new experiences and understandings.

Question 10

Which of the following is not accurate based on the principles of proxemics and expectancy violations theory presented in Chapter 5?&#10;A) Three fundamental areas related to proxemics are space, distance, and territory.&#10;B) Three types of space included in proxemics are fixed-feature space, semifixed-feature space, and informal space.&#10;C) There are two categories of distance to consider when applying proxemics, tangible distances and virtual distances.&#10;D) Two types of violations exist under expectancy violations theory, and they can produce favorable and negative outcomes.

Accepted Answer

Proxemics typically considers physical distances rather than distinguishing between tangible and virtual distances.

Question 11

Which of the following most accurately describes the &#34;Seven C's&#34; presented in Chapter 5?&#10;A) They are seven factors to consider when involved in business writing.&#10;B) They are seven factors to consider when giving verbal presentations.&#10;C) They are seven factors to consider when using virtual communication.&#10;D) They are seven factors to consider when planning and running a meeting.

Accepted Answer

The answer of Which of the following most accurately describes...

Question 12

Which of the following most accurately describes a matching worksheet as described in Chapter 5?&#10;A) A tool to help you match the content of a business plan to the criteria most typically used to evaluate this type of writing&#10;B) A tool to help you evaluate the fit between how communication is being received and how it was intended to affect the receiver&#10;C) A tool to help you match the content of verbal presentations to the needs of your audience&#10;D) A tool to evaluate the fit between what you want to do and what a funding source is willing to pay for

Accepted Answer

The answer of Which of the following most accurately describes...

Question 13

The Narrative Paradigm Theory:&#10;A) Is a communication theory related to the role of touch in communication.&#10;B) Asserts that people come to understand their experiences through sharing their personal stories.&#10;C) Explores the use of paralinguistics in communication.&#10;D) Concerns a style of communication that is both respectful and direct.

Accepted Answer

The answer of The Narrative Paradigm Theory:&#10;A) Is a communication...

Question 14

The discursive model of communication:&#10;A) Is a theory related to the role of touch in communication.&#10;B) Is a model which asserts that influence and leadership are earned daily through communication.&#10;C) Is a theory related to the role of space in communication.&#10;D) Is applicable to situations when what we hear is different from what we expect.

Accepted Answer

The answer of The discursive model of communication:&#10;A) Is a...

Question 15

It is estimated that about how many U.S. adults have limited health literacy?&#10;A) 1/3&#10;B) 1/2&#10;C) 1/4&#10;D) 7/8

Accepted Answer

The answer of It is estimated that about how many...

Question 16

In-person communication is always the most effective means of communication because:&#10;A) There are written notes from one-on-one meetings.&#10;B) The nonverbal aspects of communication can be appreciated.&#10;C) Feedback is always delayed.&#10;D) It allows the communicator to practice and hone their message.

Accepted Answer

The answer of In-person communication is always the most effective...

Question 17

Which of the following is an example of a barrier to communication?&#10;A) Poor listening skills&#10;B) A distraction-free environment&#10;C) Undivided attention to the speaker&#10;D) An open and nonjudgmental attitude

Accepted Answer

The answer of Which of the following is an example...

Question 18

In-person meetings are best for:&#10;A) Utilizing a large meeting space.&#10;B) Communicating about emotionally charged topics.&#10;C) Generating a framework for a grant application.&#10;D) Permitting time to reflect on responses (lack of immediacy).

Accepted Answer

The answer of In-person meetings are best for:&#10;A) Utilizing a...

Question 19

An important first step in preparing any type of communication is to:&#10;A) Always hand-write your topic outline.&#10;B) Consult resources related to health literacy.&#10;C) Know your topic deeply and share that level of detail regardless of the audience.&#10;D) Know your audience and adapt the message to meet their needs.

Accepted Answer

The answer of An important first step in preparing any...

Question 20

Juneja (2020) asserted that ______% of communication is attributed to the words used.&#10;A) 75%&#10;B) 30%&#10;C) 45%&#10;D) 7%

Accepted Answer

The answer of Juneja (2020) asserted that ______% of communication...

Deck 5: Communicating Effectively in Complex Environments