Question 1

Communication barriers are;&#10;A)A receiver's response to a message.&#10;B)Avenues through which messages are delivered.&#10;C)Obstacles that interfere with the understanding of a message.&#10;D)The circumstances under which communication takes place.

Accepted Answer

Communication barriers are defined as obstacles that interfere with the effective understanding, transmission, and reception of messages. These barriers can be physical, psychological, linguistic, cultural, or technological, among others, and they hinder the flow of communication between the sender and the receiver.

Question 2

All of the following are examples of verbal communication EXCEPT:&#10;A)Email&#10;B)symbols&#10;C)Telephone calls&#10;D)Text messaging

Accepted Answer

Symbols are considered a form of non-verbal communication as they use visual representations to convey messages or meanings, unlike email, telephone calls, and text messaging, which involve the use of words in written or spoken form.

Question 3

-----------is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.&#10;A)Verbal communication&#10;B)Garbage communication&#10;C)Informal communication&#10;D)Non-Verbal communication

Accepted Answer

Non-verbal communication refers to the ways people can communicate without using spoken language, including through body language, facial expressions, gestures, and other physical cues.

Question 4

According to Richard Fitch, in communication process 90% belongs to ----------&#10;A)Formal communication&#10;B)Non-verbal communication&#10;C)Informal communication&#10;D)Oral communication

Accepted Answer

Richard Fitch suggests that a significant portion of communication, up to 90%, is non-verbal. This encompasses body language, facial expressions, gestures, and other forms of communication that do not involve spoken or written words.

Question 5

----------- means the position in which you hold your body when standing or sitting.&#10;A)Gestures&#10;B)Postures&#10;C)Paralanguage&#10;D)Proxemics

Accepted Answer

Postures refer to the way in which your body is positioned when you are sitting or standing, indicating the stance or position of the body.

Question 6

According to Proxemics (space language), zones are classified into------- categories&#10;A)3&#10;B)4&#10;C)5&#10;D)6

Accepted Answer

Proxemics, which is the study of how humans use space and how it affects behavior, communication, and social interaction, classifies personal space into four distinct zones: intimate, personal, social, and public.

Question 7

The keys to write a successful resume are:&#10;A)Too long, verbose descriptions and over confident tone&#10;B)&#34;You&#34; attitude, focus on your audience and think about prospective employers need&#10;C)None of the above&#10;D)All of the above

Accepted Answer

The key to writing a successful resume is to focus on the audience, which in this case is prospective employers, and to think about what they need. This approach, often referred to as the "You" attitude, emphasizes tailoring the resume to highlight how the applicant can meet the employer's needs, rather than focusing solely on the applicant's achievements.

Question 8

While giving an interview, be --- in your salary expectations.&#10;A)Modest&#10;B)Unrealistic&#10;C)Realistic&#10;D)None of the above

Accepted Answer

The answer of While giving an interview, be --- in...

Question 9

An informal report is usually in the form of a _____communication.&#10;A)Person to person&#10;B)Prescribed form.&#10;C)Regular intervals.&#10;D)Authoritative.

Accepted Answer

Informal reports are typically person-to-person communications, which are more casual and direct, often used for everyday communication within organizations.

Question 10

List of items to be discussed and decided in a meeting is called as ____&#10;A)Resolution.&#10;B)Minutes.&#10;C)Invoice.&#10;D)Agenda

Accepted Answer

An agenda is a list of items to be discussed and decided in a meeting, outlining the topics and activities planned.

Question 11

An Agenda prepared in connection with ____&#10;A)Meeting.&#10;B)Business tours.&#10;C)Exhibition.&#10;D)Personal notes.

Accepted Answer

The answer of An Agenda prepared in connection with ____&#10;A)Meeting.&#10;B)Business...

Question 12

. _____is a communication which contains the decision of the meeting.&#10;A)Amendment.&#10;B)Resolution.&#10;C)Debate.&#10;D)Minutes.

Accepted Answer

The answer of . _____is a communication which contains the...

Question 13

A report prepared in a prescribed form and presented according to an established procedure is ____report&#10;A)Formal.&#10;B)Informal.&#10;C)Statutory.&#10;D)General.

Accepted Answer

The answer of A report prepared in a prescribed form...

Question 14

____is done by drawing a list of the items of business to be transacted at the meeting.&#10;A)Minutes.&#10;B)Resolution.&#10;C)Invitation.&#10;D)Agenda.

Accepted Answer

The answer of ____is done by drawing a list of...

Question 15

The minute books are the ____book of the company.&#10;A)Subsidiary.&#10;B)Statutory.&#10;C)Obligatory.&#10;D)Secondary.

Accepted Answer

The answer of The minute books are the ____book of...

Question 16

____and testimonials are important because they express the opinion of others the applicant's suitability for a position.&#10;A)References.&#10;B)Qualification.&#10;C)Service certificate.&#10;D)Letters.

Accepted Answer

The answer of ____and testimonials are important because they express...

Question 17

---------- refers to the amount of space that individuals naturally maintain between each other.&#10;A)Chronemics&#10;B)Gestures&#10;C)Proxemics&#10;D)None of these.

Accepted Answer

The answer of ---------- refers to the amount of space...

Question 18

A circular is a form of --------&#10;A)Oral communication.&#10;B)Face-to-face communication.&#10;C)Group communication.&#10;D)Visual communication.

Accepted Answer

The answer of A circular is a form of --------&#10;A)Oral...

Question 19

Dunning letters are also called -----------&#10;A)Collection letters.&#10;B)Letter of credit.&#10;C)Compliant letters.&#10;D)Suggestion letters.

Accepted Answer

The answer of Dunning letters are also called -----------&#10;A)Collection letters.&#10;B)Letter...

Question 20

In................. speakers' choice of words unintentionally communicates something more than what the actual words state.&#10;A)Formal Communication&#10;B)Informal communication&#10;C)Meta communication&#10;D)None of these

Accepted Answer

The answer of In................. speakers' choice of words unintentionally communicates...

Question 21

Type of listening in which we learn to discern the difference in sounds.&#10;A)Discriminative listening&#10;B)Biased listening&#10;C)Evaluative listening&#10;D)Appreciative listening

Accepted Answer

The answer of Type of listening in which we learn...

Question 22

In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.&#10;A)Discriminative listening&#10;B)Biased listening&#10;C)Evaluative listening&#10;D)Appreciative listening

Accepted Answer

The answer of In ............. , the receiver holds preconceived...

Question 23

.......is also referred to as critical/judgmental listening&#10;A)Discriminative listening&#10;B)Biased listening&#10;C)Evaluative listening&#10;D)Appreciative listening

Accepted Answer

The answer of .......is also referred to as critical/judgmental listening&#10;A)Discriminative...

Question 24

--------------- takes place when you listen to only those things that you want to hear or to those that you interested&#10;A)Discriminative listening&#10;B)Biased listening&#10;C)Selective Listening&#10;D)Appreciative listening

Accepted Answer

The answer of --------------- takes place when you listen to...

Question 25

In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss.&#10;A)Chain&#10;B)Circular&#10;C)Inverted V&#10;D)Wheel

Accepted Answer

The answer of In .................. form of communication, a subordinate...

Deck 3: Communication and Language