Deck 9: Basic Attending Skills

Question 1

You must learn _______________________ to let your clients know that you are tracking and understanding them-that you are completely paying attention.

A) conversational skills
B) basic attending skills
C) responding skills
D) tracking skills
E) structuring skills

Answer 1

B

Question 2

In a counseling context, ___________________ is the manner in which people manage the information, ideas, and material they receive.

A) process
B) content
C) input/output
D) structuring
E) none of the above

Answer 2

A

Question 3

___________________________ is the concrete information exchanged between individuals. It is the overt ideas and material that people discuss in counseling.

A) Process
B) Content
C) Psychobabble
D) Jargon
E) None of the above

Answer 3

B

Question 4

______________ is any element that interferes with the communication process; the success of communication is determined by the degree to which it is overcome or controlled.

A) Input
B) Output
C) Noise
D) Content
E) Process

Question 5

In order to be an effective counselor, you must:

A) know what is happening within yourself.
B) clarify your own wants, needs, and desires.
C) be able to read the minds of your clients and know exactly what they are thinking.
D) all of the above.
E) both a and b

Question 6

Which of the following are cited in the text as ways to increase self-awareness?

A) Through introspection
B) Through self-perception
C) Through feedback
D) Through social comparison
E) All of the above

Question 7

When you see rigidity in your client's posture or the tightening of his or her fists, you are being observant of his or her:

A) personal space.
B) physical appearance.
C) kinesthetic activity.
D) athletic prowess.
E) potential for having a psychotic break.

Question 8

__________________ occurs when the counselor experiences "positive or negative wishes, fantasies, and feelings that the counselor unconsciously directs or transfers to the client, stemming from his or her own unresolved conflicts."

A) Transference
B) Countertransference
C) Sublimation
D) Repression
E) Depersonalization

Question 9

Which of the following is not a specific type of countertransference identified in the text?

A) Issue-specific
B) Stimulus-specific
C) Response-specific
D) Trait-specific
E) Client-specific

Question 10

Egan describes the essential nonverbal behavior counselors can employ at the beginning of counseling using the acronym:

A) SOLER.
B) WDEP.
C) RIASEC.
D) COLA.
E) EGAN.

Question 11

To attend to another is to give yourself entirely to being with that person without distraction either physically or psychologically.

Question 12

Sublimation occurs when a person unconsciously reenacts a latter-day version of forgotten childhood memories and repressed unconscious fantasies.

Question 13

To earn respect means the counselor must be genuine in the relationship.

Question 14

Acceptance in counseling means approval of all behaviors, even if they are inappropriate or dangerous.

Question 15

Respect, or unconditional positive regard, is the core of the therapeutic relationship.

Question 16

All counselor trainees are naturally empathic.

Question 17

Building a therapeutic relationship is a one-time event, which usually occurs by the first or second session.

Question 18

Without developing a relationship, the counselor has little influence with a client.

Question 19

Paralinguistics is that portion of nonverbal communications that involves the use of the voice.

Question 20

Physical appearance can be a sign of social adaptation or judgment, or level of self-care.

Question 21

As a beginning counselor, how will you use knowledge of nonverbal expression in communication with your clients?

Question 22

Identify and discuss the elements that make up a therapeutic counseling relationship.