Deck 7: Group Dynamics and Teams

Question 1

Groups and teams are similar in that both involve _______________.

A) individual and collective contributions to project completion
B) little influence among members
C) social interaction
D) unique, or unshared, purposes

Answer 1

C

Question 2

According to Tuckman, the initial stage of group development is _______________.

A) forming
B) norming
C) performing
D) storming

Answer 2

A

Question 3

Jim is a manager and as such he records information about the amount of weekly sales and cost per unit and mediates employee conflicts. These actions are a part of his _______________.

A) classification
B) motivation
C) norm
D) role

Answer 3

D

Question 4

Which of the following is a manifestation of in-group bias?

A) increased in- and out-group cooperation
B) exaggeration of differences between disputing groups
C) realistic perceptions regarding the positivity or negative of in-group behavior
D) reduced likelihood of conformity

Question 5

When team members are uncomfortable with the production process and its members are satisfied with the team's services or products, what type of team relationship exists?

A) coalition
B) competition
C) conflict
D) cooperation

Question 6

Organizations frequently create groups to accomplish specific tasks or objectives, such as a search committee for hiring a new chief financial officer. This is an example of a/an _______________.

A) formal group
B) informal group
C) interest group
D) self-managing group

Question 7

George, Helen, Raoul, and Mercedes have all decided to join a co-ed softball team and participate in a summer league with other members from their subdivision. This is most similar to which of the following groups mentioned in Chapter 7?

A) command group
B) formal group
C) friendship group
D) interest group

Question 8

Jaime is part of a group where the members have spent the past 6 meetings over the course of a month attempting to resolve key differences between four subgroups about the purpose, goals, and leadership of the group. Tuckman's research would suggest the group is at what stage?

A) forming
B) norming
C) performing
D) storming

Question 9

Currently, the members of sales and marketing subcommittee of James Family Grocers has created a set of policies that allow for harmonious interpersonal relations and mechanisms for resolving conflict to allow the subcommittee's work to get accomplished. According to Tuckman, what stage of group development characterizes the subcommittee?

A) forming
B) norming
C) performing
D) storming

Question 10

The professor grades and returns assignments and scores on exams and/or quizzes in a timely manner. The professor answers questions or provides clarification about course content and policies in class and during office hours. The professor is available to provide assistance with questions about completing an assignment. These examples represent _______________.

A) cohesion related behaviors for maintaining group harmony
B) group entitativity-related behaviors
C) norms associated with being a professor
D) roles associated with being a professor

Question 11

What theory asserts that group members seek to distinguish themselves from other groups in a positive manner as a means for increasing the positive feelings they have about themselves and the groups to which they belong?

A) group development theory
B) realistic conflict theory
C) social comparison theory
D) social identity theory

Question 12

Javier seeks to enhance his employees' sense that they are a group who are bonded together. If you were hired to consult with him on how to do this, which of the following recommendations would you most likely to put forward?

A) Allow each employee to develop a system of personal standards for behavior to govern how they act at work
B) Encourage employees to interact with their fellow employees frequently in the process of completing work
C) Have no or minimal mechanisms in place for aligning individual and organizational goals
D) Remind the employees how they different from their largest competitors

Question 13

The sales department takes every opportunity to remind the marketing and product development departments of their successes and the sales persons believe that they are the hardest working group in the company. What concept describes what is occurring in this example?

A) group cohesion
B) group entitativity
C) in-group bias
D) teamwork

Question 14

DIY Homeworks has recently shifted to an organizational structure that emphasizes teamwork. This shift means that employees receive the same training or have the same demands as previously. If DIY Homeworks hopes for this change to be most effective, what is one necessary requirement for its employees?

A) autonomy
B) cohension
C) entitativity
D) in-group bias

Question 15

Martina wants her teams to be effective and believe that it has the capacity to perform its tasks and reach its goals. To allow this, she has created situations where the team members share information and interact in other ways to accomplish team goals. Martina is attempting to build the group's _______________.

A) cohesion
B) collective efficacy
C) entitativity
D) self-efficacy

Question 16

Explain what conditions are necessary for a group to exist.

Question 17

Identify several benefits of group entitativity.

Question 18

Demonstrate how in-group bias influences group or team members' behaviors and thinking.

Question 19

Discuss the challenges to teamwork that may exist in an organization and formulate a plan to avoiding or overcoming one of those problems.