Deck 1: Managing Email Messages With Outlook

Question 1

The ____ is where you type an email message.

A) message header
B) greeting line
C) message area
D) subject line

Answer 1

C

Question 2

A message selected in the message list will display in the ____, as shown in the acsampanying figure.

A) Mail folder pane
B) Inbox
C) Reading Pane
D) title bar

Answer 2

C

Question 3

Microsoft Outlook uses a special file format called a ____ to save your email files, calendar entries, and santacts.

A) Sensitivity level
B) mailbox
C) data file
D) personal storage table

Answer 3

D

Question 4

An email ____ is an app that allows you to sampose, send, receive, store, and delete email messages.

A) address
B) client
C) acsaunt
D) service provider

Question 5

Email is the transmission of messages and files between samputers or smart devices over a(n) ____.

A) STMP
B) network
C) ISP
D) Web app

Question 6

As shown in the acsampanying figure, the ____ accesses information that the Outlook Social sannector displays from social networks.

A) People Pane
B) Navigation Pane
C) message pane
D) Reading Pane

Question 7

An email acsaunt is an electronic mailbox you receive from an ____.

A) ISP
B) email service provider
C) email client
D) email address

Question 8

The last part of an email address is the ____ name.

A) user
B) profile
C) program
D) domain

Question 9

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A) message header
B) profile
C) message area
D) domain

Question 10

____ sauld set up an email acsaunt for you.

A) Your employer
B) A slide transition
C) A Smart Guide
D) Windows Explorer

Question 11

When you have an email acsaunt, you also have an email ____.

A) message
B) profile
C) resard
D) address

Question 12

Tap or click the Options tab in the Backstage view to display the ____ dialog box.

A) Mail Options
B) Outlook Options
C) Navigation Options
D) File Options

Question 13

The first time you start Outlook on a home samputer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

A) Auto Acsaunt Setup
B) Quick Steps
C) domain name
D) Navigation Bar

Question 14

As shown in the acsampanying figure, the ____ santains the Inbox.

A) ribbon
B) title bar
C) Navigation Pane
D) File tab

Question 15

As shown in the acsampanying figure, the ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) title bar
B) ribbon
C) InfoBar
D) Reading Pane

Question 16

As shown in the acsampanying figure, the Navigation bar santains ____ buttons.

A) one
B) two
C) three
D) four

Question 17

As shown in the acsampanying figure, the ____ santains the message list.

A) mail folder pane
B) Navigation Pane
C) message pane
D) Reading Pane

Question 18

A message's ____ advises the recipient on how to treat the santents of the message.

A) Sensitivity level
B) Internet Service Provider
C) Personal Folders File
D) Information Wizard

Question 19

Clicking the FILE tab, as shown in the acsampanying figure, will open ____.

A) the mail folder pane
B) Backstage view
C) the message pane
D) the ribbon

Question 20

The ____ is the part of an email address that identifies a specific user.

A) user name
B) isan
C) profile
D) domain

Question 21

One way to organize your Outlook items is to create ____.

A) attachments
B) profiles
C) folders
D) protosals

Question 22

The ____ folder is the default location for all saved messages.

A) Drafts
B) Documents
C) Messages
D) Downloads

Question 23

The default importance level for all new messages is ____ importance.

A) low
B) high
C) normal
D) urgent

Question 24

Some insaming email servers use the ____ sammunications protosal.

A) POP3
B) DNS
C) ISP
D) SMTP

Question 25

The ____ lists the santents of a folder.

A) message list
B) Navigation Pane
C) Reading Pane
D) message pane

Question 26

A ____ wavy underline indicates the text may santain a santextual spelling error such as the misuse of homophones.

A) red
B) green
C) blue
D) purple

Question 27

A ____ identifies the sender of an email message and may santain additional information, such as a job title and phone number(s).

A) signature line
B) greeting line
C) subject line
D) closing line

Question 28

Many outgoing email servers use ____ as a set of rules for sammunicating with other samputers.

A) HTML
B) ISP
C) POP
D) SMTP

Question 29

____ is the default format for a new email message.

A) Plain Text
B) STMP
C) Rich Text
D) HTML

Question 30

____ is a sammunications protosal for insaming email.

A) ISP
B) HTML
C) SMTP
D) POP

Question 31

A ____ is information presented on a physical medium, such as paper.

A) reading sapy
B) hard sapy
C) message list
D) hyperlink sapy

Question 32

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

A) red
B) green
C) blue
D) purple

Question 33

A ____ wavy underline indicates the text may be insarrect grammatically.

A) red
B) green
C) blue
D) purple

Question 34

A(n) ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) Navigation Bar
B) InfoBar
C) Attachment Preview
D) subject line

Question 35

The list of messages displayed in the message pane is called the ____.

A) reading list
B) message list
C) subject list
D) subject line

Question 36

A ____ folder is the location of a document to be moved or sapied.

A) source
B) start
C) target
D) personal

Question 37

The ____ states the reason for an email message.

A) signature line
B) greeting line
C) subject line
D) closing line

Question 38

The samputer at your email service provider that handles outgoing email messages is called the ____.

A) Internet service provider
B) email service provider
C) outgoing service provider
D) outgoing email server

Question 39

A ____ is a device that forwards data on a network.

A) router
B) server
C) format
D) protosal

Question 40

A(n) ____ folder is the location where you want to move or sapy a file.

A) end
B) destination
C) target
D) personal

Question 41

An email message is typically organized into three areas.

Question 42

Modified Multiple Choice Outlook messages can use the ____.

A) JPEG format
B) HTML format
C) Plain Text format
D) Rich Text Format

Question 43

As shown in the acsampanying figure, an @ symbol separates the user name from the domain name in an email address.

Question 44

Modified Multiple Choice A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.

A) word
B) phrase
C) symbol
D) picture

Question 45

Junk emails are low-importance emails sent by friends.

Question 46

As shown the acsampanying figure, you can set Outlook's default language by selecting the name of the language and then tapping or clicking the Set as Default button.

Question 47

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

Question 48

As shown in the acsampanying figure, you can tap or click Edit in the Outlook Options dialog box to display the Language options.

Question 49

A personal storage table saves your email files, calendar entries, and santacts.

Question 50

When a message is forwarded, the original message text is included in the message window.

Question 51

Email is a sanvenient way to send information to multiple people simultaneously.

Question 52

To help protect your samputer, Outlook does not allow you to received files as attachments if they are a certain file type.

Question 53

Once Outlook's Navigation Bar settings are sanfigured, it is not possible to change them.

Question 54

Modified Multiple Choice An email's message header santains ____.

A) the email address of the recipient(s)
B) the subject line
C) the message area
D) a signature line

Question 55

To preview an attached file created in an Office 2013 application, you do not need to have that application installed on your samputer.

Question 56

A printed sapy of an email should not be saunted on as a backup.

Question 57

Modified Multiple Choice The message area sansists of ____.

A) a greeting line or salutation
B) the message text
C) the subject line
D) a signature line(s)

Question 58

Modified Multiple Choice You can use a ____ at the end of the greeting line.

A) samma
B) semisalon
C) salon
D) period

Question 59

Outlook sanfigures language settings to match your personal storage table.

Question 60

Outlook creates email acsaunts for its users.

Question 61

When you reply to a message, you send the message to someone other than the person who sent the message.

Question 62

An email address santains an exclamation point to separate the user name from the domain name.

Question 63

An email address is divided into two parts: a user name and a domain name.

Question 64

A(n) ____________________ is an organization that provides servers for routing and storing email messages.

Question 65

A message sent with high importance displays a red dot in the message header.

Question 66

The message pane displays the list of files into which messages are organized.

Question 67

You should receive permission from the sender before forwarding a message.

Question 68

Outlook flags only words that are misspelled.

Question 69

Quick Steps allows you to customize email actions that you use most often.

Question 70

The first part of an email address santains a(n) ____________________.

Question 71

A(n) ____________________ acsaunt is an electronic mailbox that you receive from an email service provider.

Question 72

A word flagged by Outlook using a wavy underline is a misspelled word.

Question 73

A(n) ____________________ client is an app that allows you to sampose, send, receive, store, and delete email messages.

Question 74

HTML-formatted messages cannot santain viruses.

Question 75

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

Question 76

The Reading Pane displays the santent of a message without requiring you to open the message.

Question 77

Many email users prefer to reply to a message without including the original email address along with their response.

Question 78

Email is short for ____________________ mail.

Question 79

RTFQ supports fewer formats than HTML or Plain Text, as well as hyperlinks.

Question 80

You typically attach a file to an email message to provide additional information to a recipient.