Deck 12: Structuring for Exploration, Clarification, and Action

Question 1

If a client rejects all interviewer suggested referrals, it is acceptable for the interviewer to
terminate the relationship.

Answer 1

True

Question 2

Goal formulation is the first phase in the action stage.

Answer 2

False

Question 3

An accurate and concrete definition needs to be established for each problem.

Answer 3

True

Question 4

The objective(s)of the problem identification phase is:

A)To identify which among the range of problems discussed is the most important one to further define.
B)Collaboratively define the word "problem" in generic terms so both the interviewer and client know they are talking about the same kinds of things.
C)Identify which problems have impacted the client's life to date to the greatest extent.
D)To explore the client's problem areas until you both reach an accurate and concrete definition of each problem.

Question 5

To be effective in structuring the interviewer needs to know the relationship and action
objectives of the interviewing process.

Question 6

Evaluation of implementation of an action plan should always be conducted.

Question 7

Relationship and Action objectives exist for each component of the interviewing process.

Question 8

When using effective structuring, it is important to:

A)Choose a form of structure and adhere to it.
B)Let the client determine the structuring process.
C)Remain flexible and open to changes in the order and length of phases.
D)Never repeat phases previously completed, as this will confuse the client.

Question 9

Interviewers don't terminate client contact without discussion and agreement from the client.

Question 10

Termination plans should be in the interviewer's thinking from early in the helping process.

Question 11

In the exploration stage, the working relationship needs to receive extensive attention.

Question 12

A concrete definition includes a specific problem behavior.

Question 13

Clients may not cooperate during the action phase because they are conflicted about really

Question 14

Structuring an interview:

A)Involves the ability to organize and pace a relationship with a client.
B)Gives purpose and direction to the interview.
C)Enables the client and the interviewer to define and work toward specific outcomes.
D)A and B
E)All of the above.

Question 15

Structuring is most important at the action stage of the interview.

Question 16

Humor is less appropriate in the Native North American culture.

Question 17

In the first phase, called exploration, both the interviewer and client are often tense; therefore, it is important:

A)For the interviewer to be aware of this and to structure the opening of the interview to relax the client.
B)For the interviewer not to show that he/she is tense, or client trust will be compromised.
C)To talk about the tension at sufficient length until it has dissipated for both; then the "interview proper" can begin.
D)For the interviewer to talk slowly and take deep breaths in order to calm him/herself.

Question 18

The objective(s)of the exploration phase is/are:

A)Gain an overview of the client's problem(s)
B)Gain an overview of the client's problem(s)and facilitate the emergence of any further problems
C)Explore the dynamics and causes underlying identified problems
D)Gain an overview of the client's problems and identify the most important one on which to focus

Question 19

The use of metaphors and imagery is frequently distracting to Native North Americans.

Question 20

If a client has several problems, it is best to start with a problem that is a moderately
challenging.

Question 21

The objective(s)of the preparation for action phase is/are:

A)To teach the client relaxation exercises that will help him/her perform better in situations requiring action.
B)To first assess the advantages and disadvantages of the various goals identified, then choose one for which to formulate an action plan.
C)To coach the client through the sequence of steps formulated in the action plan.
D)To generate a number of plans that are relevant to the client's goal, to assess the advantages and disadvantages of each plan, and to select and optimal plan.

Question 22

The two objectives of the problem prioritization phase are:

A)To determine the need for further involvement, and to assess client willingness to work on developing solutions.
B)To assess client willingness to work on developing solutions, and to confront the client on any lack of willingness.
C)To determine the need for further involvement, and to determine the order in which to consider the client's problems.
D)To offer a prioritization of the client's problems in order of importance, then to obtain feedback from the client on the interviewer's assessment of priority.

Question 23

When structuring with clients from some cultures:

A)It is important that the interviewer take a more backseat, nondirective role so as not to offend the client.
B)It is important to educate clients on the process of goal setting within a Western framework of values.
C)It is important that the interviewer be pragmatic, address immediate concerns, and take a more active role in the structuring process.
D)It is important to know whether clients from a particular culture learn better from success or failure.

Question 24

The aim of the goal formulation phase is:

A)To create specific goals for each of the client's concerns.
B)To redefine the problem defined in the problem definition phase in terms of an alternative, realistic situation.
C)To define the client's long term, short term, and intermediary goals.
D)To define a specific, realistic, achievable life goal for the client.

Question 25

The action phase involves:

A)Implementing the action plan, followed by termination of the
B)Implementing the action plan, followed by evaluation of its success and modification as necessary.
C)Careful assessment of the steps the client would normally use to take action on a problem, then modification of those steps as necessary.
D)Plotting the course of action the client is to take, assessing its advantages and disadvantages, and making modifications as necessary.