Deck 7: Formulating Feedback for Clients

Question 1

Clients who can identify exceptions but have not defined goals may be given an observational suggestion.

Answer 1

True

Question 2

The first and most important matter in deciding on a suggestion is whether:

A) there are exceptions.
B) the client sees herself or himself as part of the problem.
C) the client wants something.
D) the goals are well-formed.

Answer 2

C

Question 3

A bridge may be drawn from any of the following except which one?

A) Client transference
B) Client exceptions
C) Client goals
D) Client perceptions

Answer 3

A

Question 4

Which is not one of the structural components of end-of-session feedback?

A) Compliments
B) Exceptions
C) Bridge
D) Suggestions

Question 5

De Jong and Berg view end-of-session feedback in solution building as the same thing as making interventions.

Question 6

Insoo and her team decided not to give Albert a suggestion.

Question 7

A combination of compliments and no suggestion increases the chances that clients who do not see a problem and do not want anything will return and be more likely to define a problem on which to work.

Question 8

It is important to observe the client's reactions when giving end-of-session feedback to get some indication of whether the feedback makes sense to the client.

Question 9

End-of-session feedback is the point in solution building at which a practitioner can bring in his or her own ideas about what would be most helpful to the client and suggest them to the client.

Question 10

The "do something different" suggestion is generally given to clients who are highly motivated but do not have well-formed goals.

Question 11

At the conclusion of the end-of-session feedback for the Williams family, Gladys stated that Albert could not come back for the next session.

Question 12

Clients who see a problem but do not see themselves as part of a solution are not given suggestions.

Question 13

The rule of thumb about preparing feedback for clients is to lean in a conservative direction when caught undecided between two possible suggestion assignments; that is, go with the less demanding suggestion.

Question 14

If a competent practitioner suggests at the end of a session that the client "pay attention to what's happening in her

A) can identify exceptions but does not have well-formed goals.
B) cannot identify exceptions and does not have well-formed goals.
C) can identify exceptions and has well-formed goals.
D) has demonstrated strong powers of observation in the interview.

Question 15

When a practitioner suggests that a client "pay attention for between now and the next time we meet," the practitioner has suggested:

A) an intervention suggestion.
B) a behavioral suggestion.
C) an observational suggestion.
D) a "do something different" suggestion.

Question 16

It is a good idea to incorporate the client's words into the end-of-session feedback.

Question 17

Client who have a clear and specific miracle picture but no exceptions are generally not given a suggestion.

Question 18

At the end of the first session, Insoo and her team believed that Gladys had well-formed goals and saw herself as a central part of a solution to her problems.

Question 19

Peter did not give Ah Yan a suggestion at the end of their first session because she did not have well-formed goals.

Question 20

The most difficult part of formulating feedback for clients is figuring out which compliments to give.

Question 21

Clients who have well-formed goals and deliberate exceptions in which they play a role are assigned the suggestion.

A) do something different
B) formula first session
C) do more of the same
D) overcoming the urge