Deck 10: In the Hosital: the Setting, Procedures and Effects on Patients

ملء الشاشة (f)
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سؤال
Match the following terms with their description in items :
Have been granted "admission privileges" by a committee of physicians.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
استخدم زر المسافة أو
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لقلب البطاقة.
سؤال
The use of depersonalization by medical staff may be a method of self-protection from the stress of caring for another human with serious health problems.
سؤال
Becoming overly compliant and exacting in following medical orders in the hospital are symptoms of reactance.
سؤال
Match the following terms with their description in items :
Non physician employees of the hospital with patient care responsibilities.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
سؤال
Match the following instruments or preparation strategies with their description in items :
"Ethan has an operation"

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
سؤال
The Minnesota Multiphasic Personality Inventory is useful in medical settings because of its specific orientation to health values and behaviours.
سؤال
Maslach and Jackson (1982) in a study of burnout discovered that nurses showed the greatest degree of depersonalization and physicians reported the greatest dissatisfaction with their sense of accomplishment.
سؤال
By the end of the nineteenth century, hospitals had evolved to the point that only the wealthy could afford to use them.
سؤال
Match the following instruments or preparation strategies with their description in items :
Assesses patient's health care orientation, vocational environment and domestic environment.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
سؤال
When most North Americans die, they are

A) at home.
B) in hospitals.
C) in accidents.
D) diagnosed with an infectious disease.
سؤال
Match the following instruments or preparation strategies with their description in items :
Teaches natural childbirth techniques that promote informational, behavioural, and
cognitive control.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
سؤال
Match the following terms with their description in items :
Non medical employees of the hospital without patient care responsibilities.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
سؤال
Match the following terms with their description in items :
Medical school graduates employed in teaching hospitals.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
سؤال
The breathing techniques taught as part of the Lamaze preparation for childbirth is an example of behavioural control.
سؤال
Match the following instruments or preparation strategies with their description in items :
Contains scales which measure hypochondriasis, depression and hysteria.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
سؤال
Problem focused coping is used to try to cope when the problem is seen as unchangeable and the stressors cannot be reduced.
سؤال
Match the following terms with their description in items :
The Chief of Staff.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
سؤال
In Taylor's (1979) view, good patients are often just in a state of helplessness.
سؤال
Despite modern techniques, it is estimated that roughly 5-10% of patients contract an infection while hospitalized.
سؤال
Match the following instruments or preparation strategies with their description in items :
Gives information regarding a patient's basic coping style and psychogenic attitude.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
سؤال
The spread of nosocomial infections in hospitals

A) has been eliminated due to sterilization techniques.
B) has been increased in the last 100 years.
C) affects as many as 5-10% of all patients.
D) is not a problem mainly due to antibiotics.
سؤال
The highest authorities in Canadian hospitals are typically

A) business and professional people
B) nurses
C) doctors
D) medical researchers
سؤال
What is the reason patients sometimes fail to get the information that they need in the hospital

A) Test results may not be finished.
B) Information is disguised by jargon.
C) Doctors are too busy and don't have enough time to provide information.
D) all of the above
سؤال
A hospital administrator has ordered a cutback on extra tests but Dr. Smith has just ordered a panel of additional tests for one of his patients. Who is most likely to get caught in between this conflict

A) The Chief of Staff.
B) A nurse.
C) An orderly.
D) Dr. Smith.
سؤال
Which of the following is true regarding the earliest hospitals

A) They also housed the poor and other dependents.
B) They were associated with monasteries.
C) They served a charitable function.
D) all of the above
سؤال
Which is not an example of an allied health worker in a hospital setting

A) Physical therapist.
B) Orderly.
C) Lab technician.
D) Dietitian.
سؤال
What is the best way a hospital can avoid fragmented patient care

A) Put the medical director in charge.
B) Put the chief hospital administrator in charge.
C) Put a head nurse in charge.
D) Require direct communication between physicians and other allied health workers.
سؤال
Evidence generally suggests that decreasing length in hospital stays

A) has not been harmful to patients.
B) has been harmful to patients.
C) has not occurred.
D) actually increases expenses.
سؤال
Research indicates that the hospital personnel least likely to comply with infection control regulations are

A) nurses.
B) physicians.
C) orderlies.
D) lab technicians.
سؤال
Miguel is a nurse at a nearby hospital. His typical job functions include:

A) patient care.
B) managing hospital wards.
C) receiving directives from physicians.
D) all of the above
سؤال
In order to practice medicine in a hospital setting, physicians must have admission privileges granted to them by

A) their patients.
B) the Medical Director.
C) the Board of Directors.
D) a committee of physicians.
سؤال
Until the 20th century, hospital inhabitants were mostly

A) the rich.
B) the middle class.
C) the poor.
D) orphans.
سؤال
The average length of hospital stay has been

A) increasing for all patients.
B) decreasing for all patients.
C) decreasing for all but surgical patients.
D) increasing for all but surgical patients.
سؤال
Which change(s) took place in hospitals in the 18th and 19th centuries

A) A deepened association with monasteries.
B) Use of X rays for diagnosis.
C) Establishment of wards for different illness categories.
D) all of the above
سؤال
The primary goal of most hospitals is

A) providing long-term care.
B) providing rehabilitation.
C) treating people quickly and discharging them in good health.
D) discharging people as quickly as possible regardless of health status.
سؤال
The idea of having special facilities to house and treat the sick probably began with the

A) Greeks.
B) Romans.
C) French.
D) American colonies.
سؤال
Guidelines designed to reduce nosocomial infections require

A) an Infection Control Committee.
B) an epidemiologist.
C) an Infection Control Nurse as part of the medical staff.
D) all of the above
سؤال
The first institutions established to care for the sick housed:

A) sick people.
B) orphaned children and the poor.
C) travellers who needed lodging.
D) all of the above.
سؤال
Which of the following have contributed to the decline in admissions and lengths of hospital stay

A) Fewer procedures being done on an outpatient basis.
B) The increasingly complicated nature of medical procedures.
C) Patients being released at earlier stages of recovery.
D) The general increase in healthy behaviours in the population.
سؤال
Hospital personnel feel least comfortable giving corrective feedback to

A) patients
B) those of lower status.
C) those of equal status.
D) those of higher status.
سؤال
Generally speaking, the most useful approach to helping patients cope with impending surgery is to

A) assure them of the safety of the procedure.
B) assure them of the doctor's competence.
C) depersonalize them.
D) enhance their sense of control.
سؤال
Having a hospital roommate reduces anxiety under which of the following conditions

A) Only if both roommates are awaiting impending surgery.
B) Only if roommates are not having similar surgery.
C) Only if one of the roommates has already had successful surgery.
D) Only if both roommates are pre-surgical and can share their anxiety with each other through discussion.
سؤال
Research indicates that feelings of helplessness and depression

A) decrease with increased time in the hospital
B) are directly related to health
C) increase with hospital time, even if health improves
D) are not affected by time in the hospital
سؤال
Research on anesthetized patients found that

A) they can remember exactly what is said to them.
B) they recovered more quickly than patients who hadn't had positive suggestions.
C) negative comments are never made during surgery.
D) constructive statements heard under anesthesia have no impact on recovery.
سؤال
Sayid's doctor ceased to speak to him at all while he was treating him for a skin laceration, instead directing all questions to Irving's wife. Sayid was the victim of

A) his physician's feelings of perceived inadequacy of professional accomplishment.
B) malpractice.
C) personalization.
D) depersonalization.
سؤال
Maslach and Jackson suggested that the low degree of patient depersonalization found in nurses may reflect

A) a sex difference in empathy.
B) their sensitive training.
C) their greater level of patient contact.
D) their high pay and status in the medical hierarchy.
سؤال
Michala doesn't complain about the constant pain in her abdomen following her surgery but chooses instead to "tough it out." Which is probably NOT true

A) She is a passive patient.
B) She will take an active role in her recovery.
C) The nursing staff will label her as a "good" patient.
D) She will be cooperative and calm with the staff.
سؤال
A nurse told Nadia that one way she could speed her post surgical recovery was to cough periodically to minimize congestion. The nurse was encouraging her to engage in

A) behavioural control.
B) cognitive control.
C) informational control.
D) remote control.
سؤال
Muni is angry about the visiting rules at his hospital because it limits the number of people who can visit him at one time. Muni's reaction is a form of

A) passivity.
B) reactance.
C) anxiety.
D) emotional exhaustion.
سؤال
Catherine is distressed by her recent diagnosis with breast cancer. According to research, her distress is (at least in part) very likely due to

A) concerns with loss of vigor and physical ability.
B) "good" patient behaviour.
C) concerns with disfigurement.
D) reactance.
سؤال
Research on blame attribution and health problems has shown that

A) blaming others leads to better adjustment.
B) blaming others leads to poorer adjustment.
C) blame attribution has little effect on adjustment.
D) blaming family members leads to better adjustment than self blame.
سؤال
Which of the following is not true of patients with high preoperative anxiety

A) They report more pain than those with low anxiety.
B) They report more depression during recovery.
C) They report less anxiety during recovery.
D) They stay in the hospital longer.
سؤال
Which of the following statements regarding anxiety is true

A) It ranks second behind depression as the most common emotion felt by hospitalized patients.
B) Once patients are admitted to the hospital and "settle in", they seldom experience anxiety.
C) The source of anxiety varies in people who have received a diagnosis compared to those who haven't.
D) Anxiety is the by-product of anger at one's physician.
سؤال
When Jesse is in the hospital, he expects that he should be pampered and taken care of by the nurses. Jesse could be classified as a(n) _____ patient.

A) problem
B) active
C) passive
D) good
سؤال
How might the medical staff respond to "problem patients"

A) Provide them with reassurance and explanations.
B) Ignore their problem behaviour.
C) Arrange for an early discharge.
D) all of the above
سؤال
The anxiety level of most surgical patients:

A) remains stable throughout the hospital stay.
B) declines immediately prior to surgery.
C) increases after surgery.
D) none of the above
سؤال
After his prostate operation, Luis began to complain about everything: his treatment by nurses, the quality of the hospital food, the competence of his Doctor. The medical staff would describe Luis as a _____ patient.

A) good
B) problem
C) senile
D) passive
سؤال
Medical practitioners may engage in depersonalization

A) because of stress.
B) because of their hectic schedules.
C) to help them deal with their own emotions.
D) all of the above
سؤال
Which statement is least likely to be made by a sufferer of "burnout "

A) "Working with people all day is a strain."
B) "I am positively influencing other lives by my work."
C) "I worry that this job is hardening me emotionally. "
D) "I feel highly stressed."
سؤال
Which of the following is not characteristic of ''burnout "

A) Drug and alcohol abuse.
B) High job satisfaction.
C) High absenteeism.
D) Chronic exposure to high stress.
سؤال
Distinguish between the psychological experiences and preparation techniques for surgical
versus nonsurgical procedures.
سؤال
Josh was counseled to think about the positive aspects of his impending surgery in order to reduce his stress. He was being encouraged to use

A) behavioural control.
B) cognitive control.
C) informational control.
D) emotional control.
سؤال
The role of the health psychologist:

A) often involves correcting psychological factors which lead to disease.
B) has expanded greatly since the 1970s.
C) may involve minor surgical procedures.
D) involves little contact with other professionals.
سؤال
Lamaze training emphasizes

A) social support in the form of a birthing coach.
B) control enhancement.
C) minimal use of medication.
D) all of the above
سؤال
Which aspect of hospitalization is likely to be least distressing to an 11-year-old

A) worry about the outcome of their illness
B) loneliness and boredom
C) embarrassment at bodily exposure
D) separation anxiety
سؤال
Compare and contrast the "good" patient and "problem" patient roles.
سؤال
"Monitors" reported the greatest amount of distress under which of the following information conditions

A) High information.
B) Low information.
C) Written information.
D) Verbal information.
سؤال
Information given to children about impending medical procedures

A) produces benefits for all children.
B) should never include puppets.
C) may increase anxiety in some children
D) tends to be fairly cost prohibitive.
سؤال
Which test assesses a patient's basic coping style and psychogenic attitude

A) Minnesota Multiphasic Personality Inventory
B) Millon Behavioural Health Inventory
C) Psychosocial Adjustment to Illness Scale
D) Medical Compliance Incomplete Stories Test
سؤال
Trace the changes that have occurred in hospitals since their early development.
سؤال
Discuss the process of depersonalization and explain how it is related to professional burnout. What are the consequences of depersonalization
سؤال
In preparation for her valve-replacement surgery in her heart, Sherry was shown a video on the surgical procedure and postsurgical recovery. In addition, in private sessions with the clinical health psychologist, she learned to recognize signs of her own anxiety and how to control these. Sherry received training in

A) behavioural control
B) cognitive control
C) informational control
D) b and c
سؤال
Research indicates that pain and complication during childbirth

A) is less likely in cultures that view it as an easy and open process.
B) is less likely in cultures where childbirth is viewed as private.
C) is not affected by cultural viewpoints.
D) is universally high across all cultures.
سؤال
The MMPI scale that evaluates an individual's tendency to cope with problems by avoidance and developing physical symptoms is

A) hysteria
B) depression
C) hypochondriasis
D) schizophrenia
سؤال
Which of the following statements about the Minnesota Multiphasic Personality Inventory (MMPI) is not true

A) It is the most widely used personality test.
B) It was developed specifically for use in medical settings.
C) It is usually completed in about 1 1/2 hours.
D) All of the above are true.
سؤال
One medical procedure in which a patient has little or no behavioural control is

A) endoscopy.
B) childbirth.
C) post surgical recovery.
D) cardiac catheterization.
سؤال
The most serious source of distress from hospital stays in young children appears to be

A) separation from parents.
B) fear of the unknown.
C) allergic reactions.
D) restraint of activity.
سؤال
Cross-cultural studies on separation distress in children have found that

A) this phenomenon does not occur in medical settings.
B) children in many cultures demonstrate separation distress.
C) children only show separate distress in long-tern separations.
D) separate distress lasts for years in most children.
سؤال
Describe the roles and responsibilities of three occupational jobs in the hierarchy of an American hospital system.
سؤال
When a parent says "If you drink too much soda, you'll stunt your growth" they are linking _____ with getting sick.

A) disobedience
B) compliance
C) having fun
D) anxiety
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ملء الشاشة (f)
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Deck 10: In the Hosital: the Setting, Procedures and Effects on Patients
1
Match the following terms with their description in items :
Have been granted "admission privileges" by a committee of physicians.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
staff or attending physicians
2
The use of depersonalization by medical staff may be a method of self-protection from the stress of caring for another human with serious health problems.
True
3
Becoming overly compliant and exacting in following medical orders in the hospital are symptoms of reactance.
False
4
Match the following terms with their description in items :
Non physician employees of the hospital with patient care responsibilities.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
فتح الحزمة
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فتح الحزمة
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5
Match the following instruments or preparation strategies with their description in items :
"Ethan has an operation"

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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6
The Minnesota Multiphasic Personality Inventory is useful in medical settings because of its specific orientation to health values and behaviours.
فتح الحزمة
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7
Maslach and Jackson (1982) in a study of burnout discovered that nurses showed the greatest degree of depersonalization and physicians reported the greatest dissatisfaction with their sense of accomplishment.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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8
By the end of the nineteenth century, hospitals had evolved to the point that only the wealthy could afford to use them.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
9
Match the following instruments or preparation strategies with their description in items :
Assesses patient's health care orientation, vocational environment and domestic environment.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
10
When most North Americans die, they are

A) at home.
B) in hospitals.
C) in accidents.
D) diagnosed with an infectious disease.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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11
Match the following instruments or preparation strategies with their description in items :
Teaches natural childbirth techniques that promote informational, behavioural, and
cognitive control.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
12
Match the following terms with their description in items :
Non medical employees of the hospital without patient care responsibilities.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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13
Match the following terms with their description in items :
Medical school graduates employed in teaching hospitals.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
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14
The breathing techniques taught as part of the Lamaze preparation for childbirth is an example of behavioural control.
فتح الحزمة
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فتح الحزمة
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15
Match the following instruments or preparation strategies with their description in items :
Contains scales which measure hypochondriasis, depression and hysteria.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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16
Problem focused coping is used to try to cope when the problem is seen as unchangeable and the stressors cannot be reduced.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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17
Match the following terms with their description in items :
The Chief of Staff.

A)hospital administrators
B)medical director
C)staff or attending physicians
D)residents
E)nurses
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
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18
In Taylor's (1979) view, good patients are often just in a state of helplessness.
فتح الحزمة
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19
Despite modern techniques, it is estimated that roughly 5-10% of patients contract an infection while hospitalized.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
20
Match the following instruments or preparation strategies with their description in items :
Gives information regarding a patient's basic coping style and psychogenic attitude.

A)Lamaze
B)Minnesota Multiphasic Personality Inventory (MMPI)
C)Millon Behavioural Medicine Diagnostic (MBMD)
Behaviourd. The Psychosocial Adjustment to Illness Scale (PAIS)
D)video preparation
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
21
The spread of nosocomial infections in hospitals

A) has been eliminated due to sterilization techniques.
B) has been increased in the last 100 years.
C) affects as many as 5-10% of all patients.
D) is not a problem mainly due to antibiotics.
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22
The highest authorities in Canadian hospitals are typically

A) business and professional people
B) nurses
C) doctors
D) medical researchers
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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23
What is the reason patients sometimes fail to get the information that they need in the hospital

A) Test results may not be finished.
B) Information is disguised by jargon.
C) Doctors are too busy and don't have enough time to provide information.
D) all of the above
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24
A hospital administrator has ordered a cutback on extra tests but Dr. Smith has just ordered a panel of additional tests for one of his patients. Who is most likely to get caught in between this conflict

A) The Chief of Staff.
B) A nurse.
C) An orderly.
D) Dr. Smith.
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فتح الحزمة
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25
Which of the following is true regarding the earliest hospitals

A) They also housed the poor and other dependents.
B) They were associated with monasteries.
C) They served a charitable function.
D) all of the above
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
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26
Which is not an example of an allied health worker in a hospital setting

A) Physical therapist.
B) Orderly.
C) Lab technician.
D) Dietitian.
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 81 في هذه المجموعة.
فتح الحزمة
k this deck
27
What is the best way a hospital can avoid fragmented patient care

A) Put the medical director in charge.
B) Put the chief hospital administrator in charge.
C) Put a head nurse in charge.
D) Require direct communication between physicians and other allied health workers.
فتح الحزمة
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28
Evidence generally suggests that decreasing length in hospital stays

A) has not been harmful to patients.
B) has been harmful to patients.
C) has not occurred.
D) actually increases expenses.
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29
Research indicates that the hospital personnel least likely to comply with infection control regulations are

A) nurses.
B) physicians.
C) orderlies.
D) lab technicians.
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30
Miguel is a nurse at a nearby hospital. His typical job functions include:

A) patient care.
B) managing hospital wards.
C) receiving directives from physicians.
D) all of the above
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31
In order to practice medicine in a hospital setting, physicians must have admission privileges granted to them by

A) their patients.
B) the Medical Director.
C) the Board of Directors.
D) a committee of physicians.
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32
Until the 20th century, hospital inhabitants were mostly

A) the rich.
B) the middle class.
C) the poor.
D) orphans.
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33
The average length of hospital stay has been

A) increasing for all patients.
B) decreasing for all patients.
C) decreasing for all but surgical patients.
D) increasing for all but surgical patients.
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34
Which change(s) took place in hospitals in the 18th and 19th centuries

A) A deepened association with monasteries.
B) Use of X rays for diagnosis.
C) Establishment of wards for different illness categories.
D) all of the above
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35
The primary goal of most hospitals is

A) providing long-term care.
B) providing rehabilitation.
C) treating people quickly and discharging them in good health.
D) discharging people as quickly as possible regardless of health status.
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36
The idea of having special facilities to house and treat the sick probably began with the

A) Greeks.
B) Romans.
C) French.
D) American colonies.
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37
Guidelines designed to reduce nosocomial infections require

A) an Infection Control Committee.
B) an epidemiologist.
C) an Infection Control Nurse as part of the medical staff.
D) all of the above
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38
The first institutions established to care for the sick housed:

A) sick people.
B) orphaned children and the poor.
C) travellers who needed lodging.
D) all of the above.
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39
Which of the following have contributed to the decline in admissions and lengths of hospital stay

A) Fewer procedures being done on an outpatient basis.
B) The increasingly complicated nature of medical procedures.
C) Patients being released at earlier stages of recovery.
D) The general increase in healthy behaviours in the population.
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40
Hospital personnel feel least comfortable giving corrective feedback to

A) patients
B) those of lower status.
C) those of equal status.
D) those of higher status.
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41
Generally speaking, the most useful approach to helping patients cope with impending surgery is to

A) assure them of the safety of the procedure.
B) assure them of the doctor's competence.
C) depersonalize them.
D) enhance their sense of control.
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42
Having a hospital roommate reduces anxiety under which of the following conditions

A) Only if both roommates are awaiting impending surgery.
B) Only if roommates are not having similar surgery.
C) Only if one of the roommates has already had successful surgery.
D) Only if both roommates are pre-surgical and can share their anxiety with each other through discussion.
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43
Research indicates that feelings of helplessness and depression

A) decrease with increased time in the hospital
B) are directly related to health
C) increase with hospital time, even if health improves
D) are not affected by time in the hospital
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44
Research on anesthetized patients found that

A) they can remember exactly what is said to them.
B) they recovered more quickly than patients who hadn't had positive suggestions.
C) negative comments are never made during surgery.
D) constructive statements heard under anesthesia have no impact on recovery.
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45
Sayid's doctor ceased to speak to him at all while he was treating him for a skin laceration, instead directing all questions to Irving's wife. Sayid was the victim of

A) his physician's feelings of perceived inadequacy of professional accomplishment.
B) malpractice.
C) personalization.
D) depersonalization.
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46
Maslach and Jackson suggested that the low degree of patient depersonalization found in nurses may reflect

A) a sex difference in empathy.
B) their sensitive training.
C) their greater level of patient contact.
D) their high pay and status in the medical hierarchy.
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47
Michala doesn't complain about the constant pain in her abdomen following her surgery but chooses instead to "tough it out." Which is probably NOT true

A) She is a passive patient.
B) She will take an active role in her recovery.
C) The nursing staff will label her as a "good" patient.
D) She will be cooperative and calm with the staff.
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48
A nurse told Nadia that one way she could speed her post surgical recovery was to cough periodically to minimize congestion. The nurse was encouraging her to engage in

A) behavioural control.
B) cognitive control.
C) informational control.
D) remote control.
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49
Muni is angry about the visiting rules at his hospital because it limits the number of people who can visit him at one time. Muni's reaction is a form of

A) passivity.
B) reactance.
C) anxiety.
D) emotional exhaustion.
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50
Catherine is distressed by her recent diagnosis with breast cancer. According to research, her distress is (at least in part) very likely due to

A) concerns with loss of vigor and physical ability.
B) "good" patient behaviour.
C) concerns with disfigurement.
D) reactance.
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51
Research on blame attribution and health problems has shown that

A) blaming others leads to better adjustment.
B) blaming others leads to poorer adjustment.
C) blame attribution has little effect on adjustment.
D) blaming family members leads to better adjustment than self blame.
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52
Which of the following is not true of patients with high preoperative anxiety

A) They report more pain than those with low anxiety.
B) They report more depression during recovery.
C) They report less anxiety during recovery.
D) They stay in the hospital longer.
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53
Which of the following statements regarding anxiety is true

A) It ranks second behind depression as the most common emotion felt by hospitalized patients.
B) Once patients are admitted to the hospital and "settle in", they seldom experience anxiety.
C) The source of anxiety varies in people who have received a diagnosis compared to those who haven't.
D) Anxiety is the by-product of anger at one's physician.
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54
When Jesse is in the hospital, he expects that he should be pampered and taken care of by the nurses. Jesse could be classified as a(n) _____ patient.

A) problem
B) active
C) passive
D) good
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55
How might the medical staff respond to "problem patients"

A) Provide them with reassurance and explanations.
B) Ignore their problem behaviour.
C) Arrange for an early discharge.
D) all of the above
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56
The anxiety level of most surgical patients:

A) remains stable throughout the hospital stay.
B) declines immediately prior to surgery.
C) increases after surgery.
D) none of the above
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57
After his prostate operation, Luis began to complain about everything: his treatment by nurses, the quality of the hospital food, the competence of his Doctor. The medical staff would describe Luis as a _____ patient.

A) good
B) problem
C) senile
D) passive
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58
Medical practitioners may engage in depersonalization

A) because of stress.
B) because of their hectic schedules.
C) to help them deal with their own emotions.
D) all of the above
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59
Which statement is least likely to be made by a sufferer of "burnout "

A) "Working with people all day is a strain."
B) "I am positively influencing other lives by my work."
C) "I worry that this job is hardening me emotionally. "
D) "I feel highly stressed."
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60
Which of the following is not characteristic of ''burnout "

A) Drug and alcohol abuse.
B) High job satisfaction.
C) High absenteeism.
D) Chronic exposure to high stress.
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61
Distinguish between the psychological experiences and preparation techniques for surgical
versus nonsurgical procedures.
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62
Josh was counseled to think about the positive aspects of his impending surgery in order to reduce his stress. He was being encouraged to use

A) behavioural control.
B) cognitive control.
C) informational control.
D) emotional control.
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63
The role of the health psychologist:

A) often involves correcting psychological factors which lead to disease.
B) has expanded greatly since the 1970s.
C) may involve minor surgical procedures.
D) involves little contact with other professionals.
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64
Lamaze training emphasizes

A) social support in the form of a birthing coach.
B) control enhancement.
C) minimal use of medication.
D) all of the above
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65
Which aspect of hospitalization is likely to be least distressing to an 11-year-old

A) worry about the outcome of their illness
B) loneliness and boredom
C) embarrassment at bodily exposure
D) separation anxiety
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66
Compare and contrast the "good" patient and "problem" patient roles.
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67
"Monitors" reported the greatest amount of distress under which of the following information conditions

A) High information.
B) Low information.
C) Written information.
D) Verbal information.
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68
Information given to children about impending medical procedures

A) produces benefits for all children.
B) should never include puppets.
C) may increase anxiety in some children
D) tends to be fairly cost prohibitive.
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69
Which test assesses a patient's basic coping style and psychogenic attitude

A) Minnesota Multiphasic Personality Inventory
B) Millon Behavioural Health Inventory
C) Psychosocial Adjustment to Illness Scale
D) Medical Compliance Incomplete Stories Test
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70
Trace the changes that have occurred in hospitals since their early development.
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71
Discuss the process of depersonalization and explain how it is related to professional burnout. What are the consequences of depersonalization
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72
In preparation for her valve-replacement surgery in her heart, Sherry was shown a video on the surgical procedure and postsurgical recovery. In addition, in private sessions with the clinical health psychologist, she learned to recognize signs of her own anxiety and how to control these. Sherry received training in

A) behavioural control
B) cognitive control
C) informational control
D) b and c
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73
Research indicates that pain and complication during childbirth

A) is less likely in cultures that view it as an easy and open process.
B) is less likely in cultures where childbirth is viewed as private.
C) is not affected by cultural viewpoints.
D) is universally high across all cultures.
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74
The MMPI scale that evaluates an individual's tendency to cope with problems by avoidance and developing physical symptoms is

A) hysteria
B) depression
C) hypochondriasis
D) schizophrenia
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75
Which of the following statements about the Minnesota Multiphasic Personality Inventory (MMPI) is not true

A) It is the most widely used personality test.
B) It was developed specifically for use in medical settings.
C) It is usually completed in about 1 1/2 hours.
D) All of the above are true.
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76
One medical procedure in which a patient has little or no behavioural control is

A) endoscopy.
B) childbirth.
C) post surgical recovery.
D) cardiac catheterization.
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77
The most serious source of distress from hospital stays in young children appears to be

A) separation from parents.
B) fear of the unknown.
C) allergic reactions.
D) restraint of activity.
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78
Cross-cultural studies on separation distress in children have found that

A) this phenomenon does not occur in medical settings.
B) children in many cultures demonstrate separation distress.
C) children only show separate distress in long-tern separations.
D) separate distress lasts for years in most children.
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79
Describe the roles and responsibilities of three occupational jobs in the hierarchy of an American hospital system.
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80
When a parent says "If you drink too much soda, you'll stunt your growth" they are linking _____ with getting sick.

A) disobedience
B) compliance
C) having fun
D) anxiety
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