Deck 1: Introduction to Information Systems

Question 1

Which of the following describes a decision support system (DSS)application?

A)Helping a sales manager determine the best commission rate for the sales force.
B)Scheduling a meeting of five people in the department.
C)Preparing special reports in response to unanticipated information needs.
D)Preparing periodic reports according to a schedule.

Answer 1

A

Question 2

Which company introduced its microcomputer, called the personal computer, or PC, in 1982?

A)Lenovo
B)Tandy Corporation
C)UNIVAC
D)Apple
E)IBM

Answer 2

E

Question 3

Which of the following involves the storage of data in a multidimensional form to facilitate the presentation of an almost infinite number of data views?

A)office automation system
B)on- line analytical processing system
C)transaction processing system
D)management information system (MIS)

Answer 3

B

Question 4

Which of the following is a false statement about transaction processing systems?

A)Transaction processing systems contain input, transformation, and output elements.
B)Data processing software transforms information into data for the firm's management.
C)Data is gathered from throughout the physical system.
D)Transaction processing systems process data that reflect the activities of the firm.

Question 5

Which of the following was developed when users saw the value of integrating systems so that they would function as a coordinated unit?

A)enterprise resource planning system
B)transaction processing system
C)decision support system
D)office automation system

Question 6

Which level of manager has the greatest need for detailed data?

A)operational control level
B)office planning level
C)strategic planning level
D)management control level

Question 7

Special reports that are prepared in response to unanticipated information needs are called:

A)ad hoc reports.
B)MIS reports.
C)periodic reports.
D)modeling reports.

Question 8

According to your textbook, which of the following is a large multinational company based in Germany whose majority of its enterprise resource planning (ERP)software sales are in the United States?

A)Oracle
B)Microsoft
C)PeopleSoft
D)IBM
E)SAP

Question 9

Moore's Law refers to the increase in:

A)storage capacity of hard disk drives.
B)speed of the Internet.
C)storage density of integrated circuits on a silicon chip.
D)number of pixels on a liquid crystal display panel.
E)speed of a modem.

Question 10

Which of the following is the correct sequence of phases in Simon's model of problem solving?

A)intelligence activity, review activity, design activity, choice activity
B)intelligence activity, design activity, review activity, choice activity
C)design activity, intelligence activity, review activity, choice activity
D)intelligence activity, design activity, choice activity, review activity

Question 11

Which level of manager has the greatest need for environmental data?

A)office planning level
B)management control level
C)operational control level
D)strategic planning level

Question 12

The computer's hardware is controlled by the:

A)CPU.
B)operating system.
C)modem.
D)random access memory (RAM).
E)keyboard.

Question 13

The single cloud on the horizon of wireless communications is:

A)modem speed.
B)computer memory.
C)security.
D)computer speed.
E)network speed.

Question 14

Which of the following is not included when measuring the power of computers?

A)transmission speed
B)processing speed
C)variety of input and output devices
D)storage capacity

Question 15

The first application in what came to be called office automation was:

A)e- mail.
B)electronic calendaring.
C)voice mail.
D)facsimile (fax).
E)word processing.

Question 16

Which of the following is not one of the tangible resources of the physical system of the firm?

A)machines
B)money
C)personnel
D)materials
E)information

Question 17

Which management level includes department heads, supervisors, and project leaders?

A)office planning level
B)strategic planning level
C)operational control level
D)management control level

Question 18

Which of the following is not an example of a digital modem?

A)modem connecting to a wireless network
B)modem connecting to television cable
C)modem connecting to a DSL telephone line
D)modem connecting to a wired network
E)modem connecting to a public telephone network

Question 19

Which of the following is not one of the five major management functions outlined by Henri Fayol?

A)staffing
B)planning
C)controlling
D)directing
E)leading

Question 20

The computer that was seen as a one that could be owned and operated by an individual is the:

A)super computer.
B)minicomputer.
C)microcomputer.
D)mainframe computer.

Question 21

A is a large, centrally located computer typically found in large organizations.

Question 22

The three traditional business areas are marketing, manufacturing, and information services.

Question 23

An system is a computer- based system that enables the management of all of the firm's resources on an organization- wide basis.

Question 24

consists of facts and figures that are generally unusable because of their large volume and unrefined nature.

Question 25

Managers on the level place greater emphasis on environmental information
than do managers on the other levels.

Question 26

The management level that is responsible for accomplishing the plans specified by managers on upper levels is the level.

Question 27

A is a condition or event that is harmful or potentially harmful to a firm or that is beneficial or potentially beneficial.

Question 28

A is a particular selected course of action.

Question 29

A system is a system that assists a single manager or a small group of managers in solving a single problem.

Question 30

The computer's hardware is controlled by the .

Question 31

The ability of the office automation applications to be performed anywhere gave birth to the concept of a ; that is, the performance of office activities independent of a particular physical location.

Question 32

Communications between computers that utilize the public telephone system are generally much faster than communications between computers that do not utilize the public telephone system.

Question 33

The consists of the information resources that are used to represent the physical system.

Question 34

The manages the input and output devices, data storage devices, and operations on the data.

Question 35

A system as a computer- based system that makes information available to users with similar needs.

Question 36

A is a hardware device that modulates the digital signals from a computer into analog signals and vice versa.

Question 37

When the firm interacts with other organizations from their environment, such as suppliers, these interactions are said to form a(n)system.

Question 38

The management level that has the responsibility to put plans into action and ensure that goals are met is the _ level.

Question 39

is the science of providing computers with the ability to display behavior similar to that of an intelligent human.

Question 40

acts as the temporary workspace for the CPU; the greater the work area, the more quickly the CPU can accomplish its tasks.

Question 41

Information services as a business area does not do any strategic planning.

Question 42

A decision support system (DSS)provides a large group of problem solvers with information to solve a wide range of problems.

Question 43

A problem is a condition or event that is harmful or potentially harmful to a firm or that is beneficial or potentially beneficial.

Question 44

For data communications, both the beginning and end of the journey require a connection to a modem.

Question 45

The uses of computers and communications are converging.

Question 46

The largest mainframe computer and the personal computer on your desk have a similar architecture.

Question 47

Problem solvers must have information for each of the activities in Simon's model of problem solving.

Question 48

Explain the components in the physical system of the firm.

Question 49

An information system is also a closed system.

Question 50

The beginning of office automation started with fax machines.

Question 51

Report- writing software produces both periodic and special reports.

Question 52

The first users of computer output were clerical employees in the manufacturing area.

Question 53

Computing in the future will be low cost, small in size, mobile, and connected.

Question 54

Explain the difference between periodic and special reports.

Question 55

The future of information technology will be driven by the increased cost and reduced power of both computers and communications.

Question 56

The computer's hardware is controlled by the operating system.

Question 57

The term multitasking refers to the fact that the computer processor actually performs multiple tasks at the same time.

Question 58

Apple introduced its microcomputer, called the personal computer, or PC, in 1982.

Question 59

The first widely marketed computer was the UNIVAC I.

Question 60

The sales growth rates for enterprise resource planning (ERP)system software decreased in the early 1990s as companies began to prepare for the Y2K problem.

Question 61

Give an example of how computers and communications are converging.

Question 62

Explain why an information system is an open system.

Question 63

Explain why the outputs from transaction processing systems are unsuitable for managers.

Question 64

What are the phases and the activities performed in each of the four phases of Simon's model for problem solving?

Question 65

How can the home user of wireless communications handle the cloud of security?

Question 66

Why do strategic level managers need more environmental data than operational control level managers need?

Question 67

Explain the differences between mainframe computers, mini- computers, and microcomputers.

Question 68

What is a virtual office?

Question 69

Explain the factors that lead to the growth of enterprise resource planning (ERP)systems.

Question 70

What is an interorganizational system?

Question 71

Explain why there must be two modems when computers communicate over a telephone line.

Question 72

What are the three categories of Mintzberg's managerial roles?

Question 73

What are the sources of information used by a decision support system?

Question 74

What is Moore's Law?

Question 75

What is the purpose of a modem?

Question 76

Explain Anthony's three primary management levels.

Question 77

Who uses information systems?

Question 78

What are the five major management functions as defined by Henri Fayol?