Deck 16: Using Computer Technology in Small Businesses

Question 1

Which of the following is an example of computer hardware?

A) Operating system
B) Firewall
C) A computer program
D) A monitor

Answer 1

D

Question 2

Sometimes advancements in technology move so quickly that software cannot keep up. This is shown graphically by the _____.

A) technology S-curve
B) demand curve
C) supply curve
D) progression curve

Answer 2

A

Question 3

Which of the following is an example of software?

A) A keyboard
B) An operating system
C) A central processing unit
D) A motherboard

Answer 3

B

Question 4

Which of the following is a feature of RFID tags?

A) RFID tags can only be read by pointing a device at the code.
B) RFID tags can be scanned by just being near it.
C) Passive RFID tags are costlier to produce.
D) All RFID tags have a long range of readability.

Question 5

Which of the following is a characteristic of passive RFID tags?

A) They do not involve any security risk.
B) They have a long range of readability.
C) They are expensive to produce.
D) They do not require a battery to transmit data.

Question 6

A _____ is a handheld pocket-sized computer that is often a completely wireless system.

A) laptop computer
B) firewall
C) personal data assistant
D) mainframe computer

Question 7

PDAs and smartphones were originally used for _____.

A) scheduling and contacts
B) word processing
C) Internet browsing
D) playing online multiplayer games

Question 8

Which of the following does the technology S-curve represent?

A) The industry lifecycle
B) The law of supply as applied to technological devices
C) The relationship between the price of a device and the rate of purchase
D) The product life theory as applied to technological devices

Question 9

_____ hardware runs existing programs designed for older equipment.

A) Power supply
B) Backward compatible
C) Storage
D) Basic

Question 10

Which of the following is a characteristic of active RFID tags?

A) They do not involve any security risk.
B) They have a short range of readability.
C) They require a battery to transmit data.
D) They are cheaper to produce.

Question 11

_____ transmit(s) data about a product when scanned.

A) RFID tags
B) Backward compatible hardware
C) Smartphones
D) Personal data assistants

Question 12

In which of the following areas is computer technology likely to be most useful in small firms?

A) Repetitive, high-volume tasks
B) Unstructured activities
C) Open-ended activities
D) Tasks that require creativity and judgment

Question 13

Which of the following is considered a downside to personal data assistants?

A) They cannot be used for scheduling and contacts.
B) They are largely unaffordable.
C) They have tiny keyboards for input.
D) They cannot exchange data with laptops.

Question 14

After lightweight laptops, further miniaturization has resulted in _____.

A) RFID tags
B) personal data assistants
C) barcodes
D) QR codes

Question 15

An organized MIS is necessary for:

A) the efficient operation of any business.
B) transmitting data about a product when scanned.
C) the development of a strong organizational culture.
D) running existing programs on new hardware.

Question 16

The two most important groups of information that are needed in developing an MIS for a small business are records of service provided to customers and _____.

A) records of the software used in transactions
B) records of government regulations
C) records of recent technological innovations
D) records of services performed for the business

Question 17

Which of the following refers to a small battery-powered package that can be used anywhere?

A) A laptop computer
B) A desktop computer
C) A server
D) A mainframe computer

Question 18

What is the function of a management information system (MIS)?

A) It runs existing programs designed for older equipment.
B) It collects, records, processes, reports, and converts data into a usable form.
C) It transmits data about a product when scanned.
D) It is a collection of computers and computer networks.

Question 19

Job scheduling is most likely to be done:

A) before the first transaction.
B) when the weekly sales are summarized.
C) when the daily sales are summarized.
D) when the yearly sales are summarized.

Question 20

Which of the following is a disadvantage of RFID tags over barcodes?

A) RFID tags cannot be scanned easily.
B) RFID tags have a shorter range of readability.
C) RFID tags are subject to viruses.
D) RFID tags are not affordable.

Question 21

A website's ability to tailor itself to each user is called _____.

A) branding
B) backward compatibility
C) forward compatibility
D) customization

Question 22

Software cannot be used to provide security to small businesses.

Question 23

According to Jeffrey Rayport, there are _______ elements needed for a good web page.

A) five
B) seven
C) four
D) nine

Question 24

Which of the following is an attribute of e-commerce?

A) It is a form of traditional marketing.
B) It is about the exchange of digitized information between parties.
C) It does not involve the use of Internet in transaction cycles.
D) It heavily relies on real rather than virtual storefronts.

Question 25

Small businesses follow a universal set of rules for adopting and applying technology.

Question 26

Job scheduling is done immediately after the first transaction.

Question 27

Information is an important resource for small businesses.

Question 28

_____ as a source of information about computer hardware, software, and training is more oriented to specific hardware and software, but permits comparison of detailed technical specifications.

A) Bulletin board
B) Industry association
C) Government publication
D) Computer company promotional material

Question 29

Technology-mediated exchanges between parties as well as the electronically based intra- or interorganizational activities that facilitate such exchanges are referred to as _____.

A) e-commerce
B) backward compatible systems
C) market penetration
D) branding

Question 30

Efficient information systems are needed by small firms to convert data to information so management can use it to operate successfully.

Question 31

The process of building and maintaining customer relationships through online activities to facilitate the exchange of ideas, products, and services that satisfy the goals of both parties is known as _____.

A) Internet marketing
B) decision engineering
C) traditional marketing
D) data mining

Question 32

Which of the following sources of information about computer hardware, software, and training have systems already designed to handle specific problems and useful data, but may include a membership cost or a licensing fee?

A) Industry associations
B) Government publications
C) Computer stores
D) Computer consultants

Question 33

An MIS can be designed to take care of immediate feedback.

Question 34

_____ are inexpensive sources of information, data services, consultant referrals, and possibly even funding, but might not include the most recent technology.

A) Industry associations
B) Computer stores
C) Government publications
D) Computer consultants

Question 35

A management information system (MIS) is designed to download the latest news updates from a variety of sources on a daily basis.

Question 36

Defining the needs of each part of a business for information and its processing and use is the final step in designing an information system.

Question 37

Even very small businesses need formal systems for keeping records.

Question 38

Smaller firms tend to spend faster on technology.

Question 39

In which of the following areas is computer technology less useful?

A) Repetitive tasks
B) High-volume tasks
C) Quantitative tasks
D) Unstructured tasks

Question 40

The _____ is a collection of computers and computer networks linked together to receive and distribute information around the world.

A) Intranet
B) Internet
C) RFID
D) firewall

Question 41

In the age of digital technology, the primary source of value creation for consumers has shifted from physical goods to service and information.

Question 42

Saying something is backward compatible means that existing programs will run on the new hardware while still allowing newer software to take full advantage of the recent technological advancements.

Question 43

Friends or peers, user groups, and bulletin boards can give more specialized advice and are good sources of answers to technical questions.

Question 44

The goal of Internet marketing is to promote and sustain market monopolies.

Question 45

RFID tags are free of security risks.

Question 46

Security software is available for all system sizes.

Question 47

Successful marketing programs move the target customer through three stages of relationship building: awareness, exploration, and commitment.

Question 48

Examples of software include Firefox and Microsoft Windows.

Question 49

The final stage of the seven stage cycle of Internet marketing is evaluating the marketing program.

Question 50

New developments in computer technology have caused prices to shoot up.

Question 51

RFID tags are scanned by pointing a device at the code.

Question 52

Many small businesses use only the most basic forms of computerization because of the cost involved.

Question 53

"Off-the-shelf" programs rarely provide cost-effective solutions to small businesses.

Question 54

Lack of self-confidence often keeps many small firms from using computer technology.

Question 55

One of the problems caused by the introduction of computerized operations is the need to upgrade employee skills.

Question 56

A website's context focuses on how a site is designed and captures its aesthetic and functional look-and-feel.

Question 57

RFID tags are used for efficient inventory control.

Question 58

Text marketing is an expensive marketing tool.

Question 59

Defective code and partial testing often results in bugs.

Question 60

Small businesses are rarely targeted by hackers and other criminals.

Question 61

What are the strengths and weaknesses of computers for small firms?

Question 62

Describe the role of technology in the operations of businesses.

Question 63

What are the seven elements needed for a good web page?

Question 64

What is Internet marketing and how does it aid small businesses in their marketing success?

Question 65

Write a short note on the Internet.

Question 66

What is the role of information in small business? How can a business take advantage of technology for gathering data for its operations?

Question 67

What is RFID? How is it useful in inventory control?

Question 68

What are the different purposes for which information is used?

Question 69

Why are some owners reluctant to use computer technology?

Question 70

Write a short note on management information system (MIS).